Brand Certified
Warby Parker Short Pump
4.8(341 reviews)
Certified by Warby Parker Short Pump • Apr 05, 2026
Business Details
11800 W. Broad St., Richmond, VA
23233, United States
Certified by Warby Parker Short Pump • Apr 05, 2026
(804) 250-6938
Certified by Warby Parker Short Pump • Apr 05, 2026
https://stores.warbyparker.com/va/richmond/11800-w-broad-st
Certified by Warby Parker Short Pump • Apr 05, 2026
About
Certified by Warby Parker Short Pump • Apr 05, 2026
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Warby Parker Short Pump • Apr 05, 2026
Hours
Certified by Warby Parker Short Pump • Apr 05, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
4.8
341 reviews
5 stars
322
4 stars5
3 stars1
2 stars3
1 star
10
- JOJoy Oliver2 days ago5.0Great experience at Warby Parker Short Pump. Staff welcoming, friendly and knowledgeable. Store is clean and bright. Staff provided disinfecting wipes to wipe eyeware before I tried on glasses. Being able to clean the eyeware before trying on was very important to me.
- JRJessica RowlandMar 19, 20265.0The doctor was fantastic and all the staff were so friendly and helpful! The young woman working with my to find my glasses was spot on with her selections after listening to me, and she gave honest feedback to different style frames. I will definitely be a repeat customer!
- LCLaura Arky Sledge (Cookie)Mar 19, 20265.0Wow, what a great experience from beginning to end. Dr. Palesis was so professional and friendly (to me and my children who accompanied me). They had modern equipment, so I was able to have my eye checked without needing to dilate my eyes. Additionally, all of the staff was so kind and engaging with my kids. They had bubbles and stickers. I left having purchased prescription sunglasses and regular glasses. Very successful and pleasant visit all in all!
- DEDiane EdnieMar 18, 20265.0My first experience at warby Parker was a great one. Megan helped me pick out some new frames, a little different than what I have had in the past. She was quick and deficient and I like that she actually gave me an honest opinion. I like what I picked out and they were a lot less expensive than they would have been at lenscrafters.
- KMKimberly McGeeMar 12, 20261.0Drove 40 min away, 7 months pregnant in heavy rain. Was 6 minutes late. I called in andvance and told them this. They don’t have an actual number to the store so it went to a corporate line. They said not to worry about it. The man that was taking my insurance was taking too long (8 minutes) even though I had my insurance card and by the time he went back to grab doctor, they said I needed to come back at the end of the day. No thank you. Will not be giving them my business.
Frequently Asked Questions About Warby Parker Short Pump
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What documents should I bring when visiting Warby Parker Short Pump for prescription glasses?
Bring a digital or physical copy of your current prescription if you plan to purchase prescription frames or contacts. Payment is cashless, so bring credit or debit cards. If paying with an FSA or HSA card, bring that as well.
Does Warby Parker Short Pump accept vision insurance?
Yes, they are in-network with several major insurance carriers and also accommodate out-of-network benefits. Coverage may vary by location or plan.
Can I get optical measurements and adjustments done at Warby Parker Short Pump?
Yes, the store offers optical measurements needed for orders and provides complimentary adjustments for life. An optician is available for fit adjustments.
What is Warby Parker Short Pump's return and exchange policy?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker Short Pump?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What types of eyewear products does Warby Parker Short Pump offer?
The store offers prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and frames in various styles and materials including acetate, wire, metal, and more.
What are the operating hours of Warby Parker Short Pump?
Open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Short Pump wheelchair accessible?
Yes, the location has wheelchair accessible entrance and parking, and welcomes LGBTQ customers as a safe space.
Which nearby stores can I visit for clothing shopping around Warby Parker Short Pump?
Nearby clothing stores include UNTUCKit, Tommy Bahama, Madewell, Banana Republic, Lululemon Athletica, Talbots, and White House Black Market, offering men's, women's, and children's apparel.
What are some nearby stores or attractions to visit before or after shopping at Warby Parker Short Pump?
Shoppers can visit Short Pump Town Center shopping center, Swarovski jewelry store, Brighton Collectibles, or relax at Salon del Sol beauty salon. These locations provide great options for dining, shopping, and pampering.
Brand Certified Facts from Warby Parker Short Pump
This information is certified by Warby Parker Short Pump and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: