Virginia Eye Institute (VEI) is a comprehensive eye care organization providing a wide range of ophthalmology, optometry, and optical services in 8 locations across Central Virginia. VEI offers an exceptional range of ophthalmic care including, cornea and external diseases, glaucoma, cataract surgery, retina, oculoplastics, pediatrics, refractive surgery (LASIK), and general ophthalmology. All optometrists and ophthalmologists at VEI are board-certified and many are fellowship-trained. VEI eyewear locations provide board-certified opticians and contact lens fitters. VEI’s NEW Hearing Center is now open with a full range of testing and hearing services. We offer the most technologically advanced hearing instruments with unparalleled service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.