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the good feet store arch supports
Brand Certified

The Good Feet Store

4.7
(840 reviews)

Business Details

12276 W Broad St, Richmond, VA
23233, United States
(804) 364-3338

About

Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
12276 W Broad St, Richmond, VA
23233, United States

Hours

Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed

Reviews

4.7
840 reviews
5 stars
723
4 stars
61
3 stars
11
2 stars
13
1 star
32
  • JA
    Jonathan Ablebody
    1 day ago
    5.0
    This store and its products are amazing. My mother and I had an appointment with Anita and she walked us through all the scans and explained everything about the products we eventually ended up purchasing. She was extremely patient and kind, it was an absolute pleasure.
  • TN
    Tyler Newgate
    3 days ago
    5.0
    Makai & Tamara are both experts who gave me exceptional services and pain relief!!!
  • TH
    Tamara Harp
    Apr 6, 2026
    5.0
    I have been wearing the supports for 7 years and they impacted my life in ways I cannot describe! They got rid of my ankle pain and tendinitis that I suffered with for years.
  • LS
    Lyndzi Smothers
    Apr 5, 2026
    1.0
    I was misled into paying $1,600 for off-the-shelf insoles I went to Good Feet specifically for bone spur pain and wide feet. What I got was an hour-long high-pressure sales presentation, a mat that measures foot pressure (which they use to create the illusion of customization), and then orthotics they literally walked to the back and grabbed off a shelf. These are NOT custom orthotics. Nothing is molded to your foot. Nothing is made for you specifically. I paid $1,600 yesterday and immediately noticed the insoles don’t fit my wide feet at all – they sit off to the side, which is actually making my bone spur pain WORSE, not better. The whole reason I came in. The “no refund” policy isn’t disclosed upfront – it’s revealed only after you’ve already committed, which is a classic high-pressure sales tactic. I was never given a chance to compare products, research alternatives, or make an informed decision. What I’d suggest before buying: Ask point-blank, “Are these cast, molded, or manufactured specifically for my measurements?” The answer is no. You can get similar insoles at a fraction of the price. I’m disputing this charge and reporting to the BBB and Virginia Attorney General’s Consumer Protection office. And will definitely bring these back! I now have a foot and knee that’s hurting even more!
  • MS
    Melissa Stoltzfus
    Mar 23, 2026
    5.0
    My husband and i both had foot problems for about a year, to the point we could barely walk after the day was done. My husband is a career firefighter so he is on his feet a lot walking on concrete and such. His heel pain was so severe that he didn’t even want to go outside and play football with our son anymore! I was diagnosed with perinatal tendinitis because of walking on the outside of my foot so much! I was in extreme nerve pain all the time! A friend from Church told us about the Good Feet store and how much it had helped him and his wife with their feet and back problems! My husband and I made an appointment at the short pump Good Feet store with Tamara. From the first moment we walked in Tamara was incredibly helpful. She is very knowledgeable and walked us through the product, taking imprint of our feet and also showing us the inserts. We both ended up walking out with the system they offer. My husband instantly felt relief from his heel pain and after about 1.5 months of using the inserts, my Tendinitis/nerve pain has 100% gone away. I also do not have lower back issues like i used to! I had been visiting a chiropractor at at least twice a month! I never understood how our feet and the way we walk affects so much of our body and can cause back and knee issues!. You can buy “Good shoes, “but they are only a Band-Aid and don’t fix the actual issue! We cannot recommend the Good Feet store enough and how it has changed our lives! Take the time to make an appointment at the short pump location with Tamara! You won’t regret it! Yes, a system is $1500, which felt huge in the moment, but it is an investment in your future. We both got our lives back and we couldn’t be more grateful!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Brand Certified Facts from The Good Feet Store

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Certified April 12, 2026Yext Knowledge Graph
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