Warby Parker Cary Court

4.9
126 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Cary Court
3128 W. Cary St., Richmond, VA
23221, United States

Hours

Reviews

4.9
126 reviews
5 stars
119
4 stars
5
3 stars
1
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0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Product Selection

Customers appreciate the wide variety of stylish frames available, although some noted a limited selection of certain styles.

Efficiency

The process for eye exams and purchasing glasses is reported to be quick and efficient, with minimal waiting times.

Store Environment

The store is noted for its clean, inviting atmosphere, making for a pleasant shopping experience.

Pricing Transparency

Customers value the clear pricing with no hidden fees, contributing to a positive overall experience.
  • KH
    Kimberly H
    4 days ago
    5.0
    Staff was extremely helpful, very knowledgeable and kind. Location was exceptionally clean and they have a great selection of glasses available to choose from.
  • ET
    Elizabeth Tubbs
    Nov 17, 2025
    5.0
    I have been a Warby Parker fan since my first pair of glasses a few years ago because their products seem to be high value. Today I was equally impressed by the service I received. Albert was super knowledgable about each of my options and offered helpful advice on what glasses I should consider pursuing. He even personally reiterated that the 30-day refund policy wasn't 'fluff' and encouraged me to come back in if I was displeased in any way with the glasses I selected. Solid combination of professionalism, warmth, expertise and exceptional customer service. I'll definitely continue to be a repeat customer!
  • CL
    Candace Lane
    Nov 11, 2025
    5.0
    I received quality and attentive service at this location. I was helped very quickly, greeted at the door and the attendants were super friendly. I can't wait to make my next purchase here in 2026.
  • CC
    Cheryl
    Nov 7, 2025
    5.0
    I needed new glasses for driving; didn't want a hassle or to spend too much. The sole hassle I experienced at Warby-Parker was slight difficulty parking. Staff were friendly, clearly enjoy their work, and explained options without sales pressure. Eye exam was thorough and professional. Glad I looked at frame options online first, because there were an overwhelming number of choices in the shop. And the cost posted is what you pay: no hidden fees or sneaky add-ons. I recommend Warby-Parker and expect to be a repeat customer.
  • MM
    MapQuest
    Nov 4, 2025
    5.0
    My fave thing about Warby Parker is they give you your glasses and contacts prescriptions, eye measurement (PD), immediately. It’s in your online profile for you to access whenever you need it (or to order elsewhere) unlike every other place holding that info in a death grip. Easy to schedule online, quick and efficient appointments, no one is pushy about upselling or making you buy anything that day. (Although I took advantage of a 20% off contacts same day as appointment discount.)

Frequently Asked Questions About Warby Parker Cary Court

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).