Warby Parker Cary Court

4.9
146 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker Cary Court
3128 W. Cary St., Richmond, VA
23221, United States

Hours

Reviews

4.9
146 reviews
5 stars
139
4 stars
5
3 stars
1
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service throughout the shopping experience.

Product Quality

Customers appreciate the quality and variety of glasses available, noting that the frames are stylish and well-made.

Efficiency

The process of scheduling appointments, receiving eye exams, and purchasing glasses is reported as quick and efficient, with minimal wait times.

Pricing

While some customers mention that prices can be higher than expected, many feel that the value and quality justify the cost.

Store Environment

The store is noted for being clean, organized, and inviting, contributing to a positive shopping experience.
  • EH
    Emily Helft
    Dec 28, 2025
    5.0
    Ya'll. There is literally no reason to go anywhere else for glasses. I cannot believe how helpful everyone at this location was. I ended up getting 3 pairs of glasses while I was there, so I don't anticipate needing to go back anytime soon, but I would go back here in a heartbeat if I needed to! Not only were the associates knowledgeable, they were helpful, gave honest feedback, and were very patient with my almost 2 hour perusing of basically every frame in the store to make sure I felt awesome about what I ended up buying. When I finally settled on a third pair and we went to order them only to find they had been retired in my teeny tiny size days earlier, every associate on the floor worked together to make those glasses happen for me...and they did! I am wearing them today and I LOVE them! If you're on the fence about a Warby Parker shopping experience, I don't see a way you'd be disappointed shopping here. I'll 100% be back to this specific location the next time I need glasses. 🤩
  • TT
    TW
    Dec 28, 2025
    5.0
    Aliyah was so helpful with my frame adjustment! She checked all the pieces (nose pads, behind the ears, and width) and make sure I had the most comfortable fit possible. Also checked how it fit with my mask, I appreciate this consideration the most!
  • AG
    Andrew Greaves
    Dec 23, 2025
    5.0
    My first experience shopping for glasses! The staff at Warby Parker were simply brilliant! They gave me plenty of time and space when needed but were so supportive and positive when helping me make my selection. I've been back several times since to have my glasses adjusted and they're always so welcoming and helpful! Thank you William and Albert especially, you guys are great!
  • LE
    Lea Elmore
    Dec 22, 2025
    5.0
    I had a great experience at Warby Parker. The staff were incredibly friendly, welcoming, and helpful from the moment I walked in. The doctor was professional, thorough, and took the time to explain everything clearly, which made the eye exam feel comfortable and stress-free. Overall, the service was excellent, and I would definitely recommend this location to anyone looking for quality care and great customer service.
  • CF
    Charles F
    Dec 18, 2025
    5.0
    I like the glasses and the quality, which I've found better than other places, though the prices can come in higher than one expect (a general Warby Parker issue, nothing to do with location) All the staff at the Cary Court Warby Parker are knowledgable and excellent. Its a really great location to get glasses.

Frequently Asked Questions About Warby Parker Cary Court

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).