The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Staff are consistently described as friendly, knowledgeable, and attentive, providing excellent service and support.
Product Effectiveness
Many customers report significant pain relief and improved mobility after using the arch supports.
Knowledgeable Staff
Employees are frequently praised for their expertise and thorough explanations of products and processes.
Positive Experiences
Numerous reviews highlight life-changing experiences and satisfaction with the overall service.
Investment Value
While many customers feel the products are worth the investment, some express concerns about pricing and refund policies.
KH
Kacie Hawks
Nov 16, 2025
5.0
Salesperson made sure I had all information necessary before making a purchase. Very kind, accommodating, and honest. Product is invaluable! Expensive, but worth the comfort. I used my Care Credit to cover the cost and paid it off interest-free during the following year.
CG
Conisha Graine
Nov 14, 2025
5.0
Great experience with the Good Feet store of Richmond, VA. When I went in the salesperson (Eugene, D.) fit me with the best arch supports to fit my needs.
JM
Jimmy Myers
Nov 6, 2025
3.0
First few days of using the insoles. I hope the results are worth the expense.
JA
John Abrams
Oct 18, 2025
5.0
Mr Davis is highly knowledgeable of The Good Feet product, he made me feel relaxed the very moment I entered the store and he is a great salesman. I was all in after he explained what the product can do to remedy my condition. After the first day I have noticed one major difference in the way I walk but still trying to get used to arch supports.
AS
Amanda Stark
Oct 15, 2025
5.0
Anita was very helpful and informative. Answered my questions and was very knowledgeable. I’m excited to get some relief after years of foot pain
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are The Good Feet Store's arch supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike typical online or drugstore insoles.
Can arch supports help if I already wear good shoes but still experience foot pain?
Yes, often foot discomfort comes from the foot's condition rather than the shoes. Arch supports stabilize your feet, helping alleviate pain from common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, customers aged 6 and above can take their personally fitted arch supports home immediately after purchase as the store maintains a full inventory.
How do I get a free fitting at The Good Feet Store?
Visit your local Good Feet Store without an appointment for a free, no-obligation fitting, or schedule an appointment online if preferred.
Can I use my HSA or FSA funds to buy arch supports from The Good Feet Store?
Yes, arch supports are eligible for reimbursement with most HSA, FSA, and HRA plans, but not with limited-purpose FSAs or dependent care FSAs. Verify your plan details before purchase.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Where is The Good Feet Store located in Richmond, VA?
The Good Feet Store is located at 12276 W Broad St, Richmond, VA 23233.
Are there any fitness centers near The Good Feet Store where I can warm up before my fitting?
Yes, Row House Fitness and Row House gyms are nearby, offering convenient places to prepare your feet before trying arch supports.
Which shoe stores are close to The Good Feet Store that I might visit for complementary footwear?
SKECHERS Warehouse Outlet is near The Good Feet Store, providing a variety of shoes that can complement your arch supports for better foot comfort.
What dining options are available near The Good Feet Store for a meal after my visit?
Nearby restaurants include Buttermilk and Honey for southern cuisine, and Five Guys for fast food burgers, both convenient choices after your appointment.