Brand Certified
The Good Feet Store
4.7(821 reviews)
Certified by The Good Feet Store • Feb 22, 2026
Business Details
12276 W Broad St, Richmond, VA
23233, United States
Certified by The Good Feet Store • Feb 22, 2026
(804) 364-3338
Certified by The Good Feet Store • Feb 22, 2026
https://www.goodfeet.com/stores/usa/va/richmond/12276-w-broad-st/?utm_source=listings&utm_medium=website_url_click&utm_campaign=listings_tracking
Certified by The Good Feet Store • Feb 22, 2026
About
Certified by The Good Feet Store • Feb 22, 2026
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- Onsite servicesAvailable
Location
Certified by The Good Feet Store • Feb 22, 2026
Hours
Certified by The Good Feet Store • Feb 22, 2026
Reviews
4.7
821 reviews
5 stars
706
4 stars
61
3 stars11
2 stars
13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individuals like Jacob, Anita, and Tamara.
Product Effectiveness
Many reviews highlighted significant improvements in foot and body pain after using the arch supports, with customers expressing relief and satisfaction with the products.
Professionalism
The staff demonstrated professionalism and thoroughness in explaining the products and fitting processes, contributing to a positive customer experience.
Life-Changing Experience
Numerous customers described their experiences as life-changing, noting improvements in mobility and pain reduction after using the products.
- FCFrancis Crockett5 days ago5.0Walk in at.the short pump location ( richmond va area) Did a quick scan and had was given results on how to correct my situation. On concrete a lot when I'm at work. Will give undates on progress in a few months. Trying to avoid surgery to correct my issue. Jacob was professional and explained everything to me.
- CCCourtney K. CarsonFeb 16, 20265.0Wonderful experience! Anita was a pleasure to work with. Very friendly and knowledgeable. She has worn Good Feet Arch supports for a few years so she had personal experience she shared as well. She also will take care of us as she checks in on how things are going. Great store!
- KSKathy SarneckyFeb 7, 20265.0I enjoyed my experience as soon as I walked in the store in Short Pump. I was welcomed by Jacob J. right away and appreciated his knowledge of the products, our friendly conversation and how he gave me his undivided attention during my visit. Other staff members were very friendly as well. I am looking forward to feeling more comfortable on my morning fitness walks and also throughout the day. I would highly recommend taking a trip to the store to see if they can help you, too!
- SPSharon PettyjohnFeb 2, 20265.0Jacob was very knowledgeable about their products and how my feet and body can get the help and support it needs. The first try with the inserts stopped the imbalanced walking and gave great support to my feet and they felt FABULOUS!!!
- JEJoseph ElliottJan 31, 20265.0I have been a The Good Feet Store customer now for many years. It started with very painful plantar fasciitis. Within a few hours after leaving The Good Feet Store, I was already feeling some relief and within a few days I had little to know pain. Every year I go in for a checkup on my inserts and have amazing customer service. This year was no exception the store manager Tamara had wonderful customer service and got me in and out very quickly. Thank you again Good Feet Store for all the relief that you have given me.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are The Good Feet Store's arch supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike typical online or drugstore insoles.
Can arch supports help if I already wear good shoes but still experience foot pain?
Yes, often foot discomfort comes from the foot's condition rather than the shoes. Arch supports stabilize your feet, helping alleviate pain from common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, customers aged 6 and above can take their personally fitted arch supports home immediately after purchase as the store maintains a full inventory.
How do I get a free fitting at The Good Feet Store?
Visit your local Good Feet Store without an appointment for a free, no-obligation fitting, or schedule an appointment online if preferred.
Can I use my HSA or FSA funds to buy arch supports from The Good Feet Store?
Yes, arch supports are eligible for reimbursement with most HSA, FSA, and HRA plans, but not with limited-purpose FSAs or dependent care FSAs. Verify your plan details before purchase.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Where is The Good Feet Store located in Richmond, VA?
The Good Feet Store is located at 12276 W Broad St, Richmond, VA 23233.
Are there any fitness centers near The Good Feet Store where I can warm up before my fitting?
Yes, Row House Fitness and Row House gyms are nearby, offering convenient places to prepare your feet before trying arch supports.
Which shoe stores are close to The Good Feet Store that I might visit for complementary footwear?
SKECHERS Warehouse Outlet is near The Good Feet Store, providing a variety of shoes that can complement your arch supports for better foot comfort.
What dining options are available near The Good Feet Store for a meal after my visit?
Nearby restaurants include Buttermilk and Honey for southern cuisine, and Five Guys for fast food burgers, both convenient choices after your appointment.
Brand Certified Facts from The Good Feet Store
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