The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many highlighting specific employees for their exceptional service.
Product Effectiveness
Many reviews noted significant improvements in foot and back pain after using the arch supports, with customers expressing satisfaction with the comfort and relief provided.
Thorough Consultations
Customers appreciated the detailed consultations and thorough explanations provided by staff, which helped them feel confident in their purchases.
Pricing Concerns
Some customers expressed concerns about the high cost of products and the lack of transparency regarding pricing and refund policies.
AC
AmtrakNEC Commuter
1 day ago
5.0
Jacob was extremely knowledgeable and patient in explaining the entire process and he got me feeling great!
SM
Stephen Mcleod
Dec 29, 2025
5.0
Anita and Jaylen were wonderful working with my mother to get her set up with her new supports to help with her knee and hip pain.
MW
Maria Williams
Dec 28, 2025
5.0
Tamara was so knowledgeable, friendly and very helpful.
ZS
Zachary Sims
Dec 21, 2025
5.0
Jacob was my arch support specialist very informative. Very kind approachable and hospitable. That was my first time there.I hope these suggestions for my feet and body really work. For the price shock that comes with the good feet store.
SS
Sabrina Southworth
Dec 20, 2025
5.0
Tamara was both kind and educational. Highly recommend!
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are The Good Feet Store's arch supports different from regular inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief, unlike typical online or drugstore insoles.
Can arch supports help if I already wear good shoes but still experience foot pain?
Yes, often foot discomfort comes from the foot's condition rather than the shoes. Arch supports stabilize your feet, helping alleviate pain from common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, customers aged 6 and above can take their personally fitted arch supports home immediately after purchase as the store maintains a full inventory.
How do I get a free fitting at The Good Feet Store?
Visit your local Good Feet Store without an appointment for a free, no-obligation fitting, or schedule an appointment online if preferred.
Can I use my HSA or FSA funds to buy arch supports from The Good Feet Store?
Yes, arch supports are eligible for reimbursement with most HSA, FSA, and HRA plans, but not with limited-purpose FSAs or dependent care FSAs. Verify your plan details before purchase.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Where is The Good Feet Store located in Richmond, VA?
The Good Feet Store is located at 12276 W Broad St, Richmond, VA 23233.
Are there any fitness centers near The Good Feet Store where I can warm up before my fitting?
Yes, Row House Fitness and Row House gyms are nearby, offering convenient places to prepare your feet before trying arch supports.
Which shoe stores are close to The Good Feet Store that I might visit for complementary footwear?
SKECHERS Warehouse Outlet is near The Good Feet Store, providing a variety of shoes that can complement your arch supports for better foot comfort.
What dining options are available near The Good Feet Store for a meal after my visit?
Nearby restaurants include Buttermilk and Honey for southern cuisine, and Five Guys for fast food burgers, both convenient choices after your appointment.