Planet Fitness

4.6
180 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3000 Stony Point Rd, Richmond, VA
23235, United States

Hours

Reviews

4.6
180 reviews
5 stars
147
4 stars
13
3 stars
6
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is frequently praised for its cleanliness, with many customers noting that it is well-maintained and tidy.

Staff

Staff members are consistently described as friendly, helpful, and attentive, contributing positively to the overall experience.

Equipment

While most equipment is reported to be in good condition, there are mentions of some machines being out of order or needing maintenance.

Customer Service

There are mixed reviews regarding customer service, with some customers experiencing issues with membership cancellations and rude staff interactions.

Atmosphere

The gym is noted for its welcoming and non-judgmental atmosphere, making it a comfortable place for all members.
  • LG
    Laura Gallagher
    2 days ago
    5.0
    I’ve been a member of Planet Fitness for 15 plus years, in 2 states, and have visited many locations. The Stony Point location is one of the best I’ve been a part of! Well maintained equipment and clean. Very friendly staff, especially Darlene! She always greets people with kindness and a smile.
  • OM
    Oli McGowan
    5 days ago
    5.0
    i came in as a guest with a friend and i was impressed by how clean the gym was and how friendly the staff was!
  • ND
    Nic Davenport
    Nov 17, 2025
    5.0
    Very clean and the typical gym, BUT there’s one employee, Darlene, that makes this experience more than “typical.” Beyond friendly and encouraging. If you’re ever not motivated she’s the person to go to and having her be the first greeting of the day will definitely set the tone of the rest of your day to be a good one!
  • DD
    Daniel
    Nov 13, 2025
    5.0
    Recently started going to this location. Compared to the previous location I used to frequent, it's much better and there's more equipment. Was also having some billing issues but the redheaded lady there helped me figure out and got it all sorted.
  • BT
    Bryant Taylor
    Nov 13, 2025
    5.0
    Great facility to work out and a great staff of people! Very clean - nice equipment that's very well maintained. AJ aka Cubes that works the front desk at stony point Richmond ,Va is very polite & helpful. Always greet me with a smile. Always gives me top notch attention and service

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Richmond (Stony Point), VA?

Planet Fitness in Richmond (Stony Point), VA is open from 5:00 AM to midnight on Mondays, open 24 hours from Tuesday to Thursday, from 12:00 AM to 9:00 PM on Fridays, and from 7:00 AM to 9:00 PM on Saturdays and Sundays.

What membership options and pricing does Planet Fitness offer?

You can explore membership options and pricing on Planet Fitness's official website or through their app, which offers details on gym memberships and plans.