Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.5
710 reviews
5 stars
530
4 stars
106
3 stars
28
2 stars
11
1 star
35
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is consistently reported as clean and well-maintained, with many customers appreciating the upkeep of the facility.
Staff Friendliness
Staff members, particularly Markeyce, Keith, Savion, and Patrick, are frequently praised for their friendliness, professionalism, and helpfulness.
Customer Service
While many reviews highlight excellent customer service, there are some complaints about rude interactions with specific staff members.
Equipment Quality
Customers appreciate the variety and quality of equipment, noting recent upgrades, although some express disappointment over the removal of certain machines.
Atmosphere
The gym is described as having a positive and welcoming atmosphere, making it a comfortable space for all members.
- KSKip Coughlan SrNov 17, 20255.0Great staff...DeeDee,Heather, Patrick and Micheal are always attentive to members request are are super nice club is always being checked for cleanliness!!! Great people all around 👍 👏
- ZZZacharyNov 9, 20255.0Awesome place
- KSkhalil sampsonNov 8, 20255.0This has by far been the best location I’ve been to a dive been a member for years now and travel very often! Patrick and Bahiyyah have been the best greated me with a very cheerful birthday yell! When I was really feeling down I left out with smile. U appreciate the owner for investing in extra equipment for (us heavy lifter) I got to a pr today and enjoyed my entire time in the free weight room. Ty planet fitness we will be before our small vacation is over!
- CDClemmie DavidsonOct 22, 20255.0Nice clean gym
- RHRaymond HaynesOct 8, 20251.0The dark skin lady with dreads or braids that worked oct 8 morning shift was just rude and didn’t even seem to want me to work out I understand my bill is late but we still get one courtesy check in and she wasn’t even trying to let me in and then saying I need to pay more then what I actually know I need to pay cause I keep track of my bills and once I pay it this week I will definitely not be coming back to this planet fitness no customer service whatsoever you could’ve been nicer about it
Frequently Asked Questions About Planet Fitness
What is Planet Fitness and what makes it unique?
Planet Fitness is a gym providing a welcoming space with best-in-class equipment for members to build strength at their own pace in a Judgement Free Zone®.
Where is the Planet Fitness gym located in Richmond?
Planet Fitness is located at 4951 Nine Mile Rd, Richmond, VA 23223, USA.
What are the operating hours of this Planet Fitness location?
The gym is open Monday 5:00 AM to midnight, Tuesday to Thursday 24 hours, Friday until 9:00 PM, and Saturday and Sunday 7:00 AM to 9:00 PM.
Which services does Planet Fitness offer at the Richmond (Eastgate Town Center) location?
Services include Classic Access, Mobile App, Wifi, Perks such as tanning, massage chairs, hydro massage, fitness training, and virtual fitness training among others.
How can I learn about membership pricing and plans?
You can view membership pricing details on their website at https://www.planetfitness.com/gym-memberships or via the Planet Fitness mobile app.
Is the Planet Fitness Richmond gym accessible through public transit or near shopping areas?
Yes, it is near Eastgate Town Center where you can find various stores and restaurants, making it convenient to combine a workout with shopping or dining.
What nearby dining options are available around Planet Fitness at Richmond Eastgate Town Center?
Nearby restaurants include Go'Dragon Asian Grill, Davinci pizza restaurant, America’s Best Wings, Crafty Crab (Nine Mile Road), and DC Charcoal Chicken and Grill offering diverse cuisines.
Are there any beauty or spa services close to Planet Fitness Richmond?
Yes, nearby you can find Empire Nails and Spa and Nu-Look Hair Design for nail, hair, and spa services.
Can I get sportswear or fitness equipment near Planet Fitness?
Nearby stores like Hibbett Sports and Foot Locker provide sporting goods and apparel to support your fitness and athletic needs.
How can I contact Planet Fitness Richmond Eastgate Town Center gym?
You can reach the gym by phone at +1 804-652-2000 for any inquiries or assistance.