Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,078 reviews
5 stars
1,038
4 stars
18
3 stars3
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual associates like Miles, Seven, and Anthony.
Efficiency
Many reviews highlighted the quick service, with customers noting they were in and out in a short amount of time while still receiving thorough assistance.
Product Selection
The store was noted for having a broad selection of eyewear, with staff helping customers find the right frames based on their preferences.
Professionalism
The staff demonstrated a high level of professionalism, with multiple reviews mentioning their patience and willingness to assist customers with various needs.
Overall Experience
The overall shopping experience was described as enjoyable and smooth, with many customers expressing satisfaction and a desire to return.
- AHAlex HensonNov 13, 20255.0Rahima was patient and helpful and I’m very happy with my selections.
- JBJENNIFER BRODSKYNov 12, 20255.0From the moment you walk in the door, Rahima makes you feel comfortable in the search for your new glasses. Sometimes finding the right frames can be be challenging but she was so patient with me - tbh, I really didn't know where to start with brand new frames. But she guided me step by step, towards the perfect glasses; ones that really fit my face. She then very carefully took measurements and VERIFIED my new RX. She was just so gracious in the long process of finding the perfect match. If you need someone who will take the time to listen and help ypu, then I Highly recommend Rahima at Lenscrafters- Willow Lawn! 5 🌟' s. 11/12/25
- AAAutumnNov 10, 20255.0Bought my first pair of glasses here today and Anthony was super helpful!
- BWBeth WoodNov 2, 20255.0Fatima provided outstanding customer care (very patient and thorough). Don’t let anyone hire her away!
- ABangela beverlyOct 27, 20255.0Anthony was amazing, he greeted us as soon as we walked in with a smile and helped us immediately answering any and every question we had! We left 100% satisfied and was in and out in 20 minutes with a successful service! We appreciate you
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, Tiffany & Co., and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 1601 Willow Lawn Dr?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:30 PM.
Can I schedule an eye exam appointment online for this LensCrafters location?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link provided.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there wheelchair accessibility at LensCrafters?
Yes, this LensCrafters location has a wheelchair accessible entrance.
Are there any nearby places where I can grab a quick meal after my eye appointment?
Yes, nearby dining options include Chesapeake Bagel Bakery, Blimpie, Chick-fil-A Shops at Willow Lawn, Yoshi Sushi, and Travinia Italian Kitchen and Wine Bar - Richmond.
Where can I find a coffee shop near LensCrafters to relax before or after my visit?
You can visit Starbucks nearby for coffee and a relaxing atmosphere before or after your appointment at LensCrafters.
Are there nearby places for fitness and wellness around LensCrafters at Willow Lawn Shopping Center?
Yes, nearby wellness options include Escape Massage, The Hot Yoga Barre, Row House Fitness, and The Joint Chiropractic for massage and chiropractic services.