Certified by Dr. Robert Bastaich & Associates • Feb 22, 2026
OptometryEye Care CenterLensCrafters OD
Dr. Robert Bastaich & Associates is the local eye doctor to see for all of your eye care needs in Richmond, VA. As your local Richmond optometrist, Dr. Robert Bastaich & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 11500 Midlothian Turnpike Richmond, VA 23235 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
Wheelchair accessible entranceAvailable
Location
Certified by Dr. Robert Bastaich & Associates • Feb 22, 2026
Certified by Dr. Robert Bastaich & Associates • Feb 22, 2026
Reviews
4.6
2,434 reviews
5 stars
1,998
4 stars
194
3 stars
71
2 stars
50
1 star
121
What are people saying?
AI-generated from recent customer reviews
Doctor's Care
Dr. Bastaich is praised for his thoroughness, professionalism, and ability to explain eye health concerns clearly.
Staff Friendliness
The staff is generally described as friendly and helpful, contributing to a positive experience.
Appointment Issues
Several customers reported issues with appointment scheduling, long wait times, and difficulty reaching the office by phone.
Facility Condition
Some reviews mentioned that the office could use cleaning and updating of equipment.
LH
lexa hayreen
Feb 13, 2026
5.0
Great experience. Dr. was very friendly made me felled comfortable.
LG
Lauren Goodall
Jan 24, 2026
2.0
The visit was okay. It seemed like Dr Bastiach got annoyed when I asked him to tell me what my vision number was. After all that's why I was there for my routine eye exam. Maybe he was having a bad day but he wasn't very friendly. His receptionist was very nice and attentive.
TD
Tiffani Dennis
Jan 19, 2026
1.0
The optometrist arrived forty minutes late and waltzed in with no explanation or apology.
MH
Matt Henderson
Jan 16, 2026
5.0
Great service and a friendly staff members.
LA
Lauren Antoine
Jan 6, 2026
1.0
The Dr. himself is good! The one star is ONLY regarding trying to get through on the phone. I called many times and left a message as directed. I finally got through to somone who stated they were busy due to year end appointments and they would give me a call back in a few hours - never happened! They also stated that they don't not currently have access to their voicemail! Ridiculous!
Frequently Asked Questions About Dr. Robert Bastaich & Associates
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Dr. Robert Bastaich & Associates?
An annual eye exam can detect vision changes, eye health issues, and early signs of general health problems like diabetes and high blood pressure. Scheduling your annual exam helps maintain your eye and overall health.
What happens during an eye exam at Dr. Robert Bastaich & Associates?
The exam includes comprehensive tests to assess your vision and eye health. The optometrist will discuss results and determine the correct prescription if needed.
Is a contact lens exam different from a regular eye exam here?
Yes, after a comprehensive eye exam to ensure your eyes are healthy, a contact lens fitting involves detailed measurements to select appropriate lenses. An additional fee applies for contact lens fittings.
What are the office hours of Dr. Robert Bastaich & Associates?
The office is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is Dr. Robert Bastaich & Associates located?
The office is located at 11500 Midlothian Turnpike, Richmond, VA 23235, inside Chesterfield Towne Center.
What payment methods does Dr. Robert Bastaich & Associates accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the office of Dr. Robert Bastaich & Associates wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for customer convenience.
What nearby shopping options are available around Dr. Robert Bastaich & Associates?
Nearby you can find popular stores like LensCrafters for eyewear, THE LIMITED and LOFT for clothing, as well as Jewelry Mart and Zales for jewelry, providing convenient shopping before or after your eye care visit.
Are there beauty and wellness services near Dr. Robert Bastaich & Associates?
Yes, nearby options include Ulta Beauty, Lee Nails beauty salon, Upscale Therapy massage center, and Delightful Beauty Spa, ideal for pampering after your appointment.
How can nearby stores like Sunglass Hut at Macy's and LensCrafters help with my eye care needs?
These nearby eyewear retailers offer a range of sunglasses and optical services, making it easy to shop for new frames or shades close to your eye exams at Dr. Robert Bastaich & Associates.
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Certified February 22, 2026Yext Knowledge Graph
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