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Dr. Robert Bastaich & Associates

4.6
(2434 reviews)

Business Details

11500 Midlothian Turnpike, Richmond, VA
23235, United States
(804) 897-5542
https://local.lenscrafters.com/eyedoctors/va/richmond/11500-midlothian-turnpike.html

About

OptometryEye Care CenterLensCrafters OD
Dr. Robert Bastaich & Associates is the local eye doctor to see for all of your eye care needs in Richmond, VA. As your local Richmond optometrist, Dr. Robert Bastaich & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 11500 Midlothian Turnpike Richmond, VA 23235 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Dr. Robert Bastaich & Associates
11500 Midlothian Turnpike, Richmond, VA
23235, United States

Hours

Reviews

4.6
2,434 reviews
5 stars
1,998
4 stars
194
3 stars
71
2 stars
50
1 star
121

What are people saying?

AI-generated from recent customer reviews

Doctor's Care

Dr. Bastaich is praised for his thoroughness, professionalism, and ability to explain eye health concerns clearly.

Staff Friendliness

The staff is generally described as friendly and helpful, contributing to a positive experience.

Appointment Issues

Several customers reported issues with appointment scheduling, long wait times, and difficulty reaching the office by phone.

Facility Condition

Some reviews mentioned that the office could use cleaning and updating of equipment.
  • LH
    lexa hayreen
    Feb 13, 2026
    5.0
    Great experience. Dr. was very friendly made me felled comfortable.
  • LG
    Lauren Goodall
    Jan 24, 2026
    2.0
    The visit was okay. It seemed like Dr Bastiach got annoyed when I asked him to tell me what my vision number was. After all that's why I was there for my routine eye exam. Maybe he was having a bad day but he wasn't very friendly. His receptionist was very nice and attentive.
  • TD
    Tiffani Dennis
    Jan 19, 2026
    1.0
    The optometrist arrived forty minutes late and waltzed in with no explanation or apology.
  • MH
    Matt Henderson
    Jan 16, 2026
    5.0
    Great service and a friendly staff members.
  • LA
    Lauren Antoine
    Jan 6, 2026
    1.0
    The Dr. himself is good! The one star is ONLY regarding trying to get through on the phone. I called many times and left a message as directed. I finally got through to somone who stated they were busy due to year end appointments and they would give me a call back in a few hours - never happened! They also stated that they don't not currently have access to their voicemail! Ridiculous!

Frequently Asked Questions About Dr. Robert Bastaich & Associates

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.

Brand Certified Facts from Dr. Robert Bastaich & Associates

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Certified February 22, 2026Yext Knowledge Graph
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