Business Details
About
OptometryEye Care CenterLensCrafters OD
Dr. Robert Bastaich & Associates is the local eye doctor to see for all of your eye care needs in Richmond, VA. As your local Richmond optometrist, Dr. Robert Bastaich & Associates can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 11500 Midlothian Turnpike Richmond, VA 23235 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Dr. Robert Bastaich & Associates
11500 Midlothian Turnpike, Richmond, VA
23235, United States
Hours
Reviews
4.5
677 reviews
5 stars
546
4 stars
40
3 stars
19
2 stars
17
1 star
55
What are people saying?
AI-generated from recent customer reviews
Professionalism
Dr. Bastaich and his staff are frequently described as friendly, professional, and thorough in their care.
Service Efficiency
Many customers appreciate the prompt service and minimal wait times, although some report longer waits during busy periods.
Communication Issues
Several reviews highlight difficulties in reaching the office by phone and receiving timely responses to messages.
Facility Concerns
Some customers noted cleanliness issues and outdated equipment in the office, impacting their overall experience.
Mixed Experiences
While many customers have had positive experiences, there are notable complaints regarding customer service and follow-up care.
- SRShannon Rochell1 day ago5.0Everyone was very nice and got me in and out very quickly.
- LALauren Antoine5 days ago1.0The Dr. himself is good! The one star is ONLY regarding trying to get through on the phone. I called many times and left a message as directed. I finally got through to somone who stated they were busy due to year end appointments and they would give me a call back in a few hours - never happened! They also stated that they don't not currently have access to their voicemail! Ridiculous!
- MMMartha MitchellJan 3, 20265.0All was good ,everyone was friendly and professional.
- LNLeigh NagoskyDec 19, 20255.0My family and I have been seeing Dr. Bastaich for more than 10 years. For the past couple of years, we’ve been able to make our appointments on-line and are seen promptly upon our arrival. Dr. Bastaich takes his time with each of us ensuring our exams are thorough and our questions are answered. Another annual eye exam completed yesterday for the family and we received the same excellent care. See you next year, Dr. Bastaich.
- AWAnnette WatsonDec 12, 20255.0Great visit, no long wait, and the doctor was very nice and informative! Thank you 🙏
Frequently Asked Questions About Dr. Robert Bastaich & Associates
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam at Dr. Robert Bastaich & Associates?
An annual eye exam can detect vision changes, eye health issues, and early signs of general health problems like diabetes and high blood pressure. Scheduling your annual exam helps maintain your eye and overall health.
What happens during an eye exam at Dr. Robert Bastaich & Associates?
The exam includes comprehensive tests to assess your vision and eye health. The optometrist will discuss results and determine the correct prescription if needed.
Is a contact lens exam different from a regular eye exam here?
Yes, after a comprehensive eye exam to ensure your eyes are healthy, a contact lens fitting involves detailed measurements to select appropriate lenses. An additional fee applies for contact lens fittings.
What are the office hours of Dr. Robert Bastaich & Associates?
The office is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Where is Dr. Robert Bastaich & Associates located?
The office is located at 11500 Midlothian Turnpike, Richmond, VA 23235, inside Chesterfield Towne Center.
What payment methods does Dr. Robert Bastaich & Associates accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the office of Dr. Robert Bastaich & Associates wheelchair accessible?
Yes, the office has a wheelchair accessible entrance for customer convenience.
What nearby shopping options are available around Dr. Robert Bastaich & Associates?
Nearby you can find popular stores like LensCrafters for eyewear, THE LIMITED and LOFT for clothing, as well as Jewelry Mart and Zales for jewelry, providing convenient shopping before or after your eye care visit.
Are there beauty and wellness services near Dr. Robert Bastaich & Associates?
Yes, nearby options include Ulta Beauty, Lee Nails beauty salon, Upscale Therapy massage center, and Delightful Beauty Spa, ideal for pampering after your appointment.
How can nearby stores like Sunglass Hut at Macy's and LensCrafters help with my eye care needs?
These nearby eyewear retailers offer a range of sunglasses and optical services, making it easy to shop for new frames or shades close to your eye exams at Dr. Robert Bastaich & Associates.