Club Pilates Carytown is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
The staff here are rude, unprofessional liars. Customer service is terrible.
I paid for credits in November that weren't showing up in my account. When I called on December 11th, the general manager Crystal had to manually add them and extend the expiration date. Then later she tried to tell me the credits were always there since November. That's a lie. If they were there, why did I need to call? Why did she have to manually add them?
When I called her out on contradicting herself in two different emails, she got defensive and refused to respond. I couldn't even use what I paid for because of their mistakes, and instead of fixing it they just lied and acted unprofessional.
The way they treat customers here is awful. I'm filing a complaint with the BBB because they're stealing people's money. Don't waste your time or money here.
MK
M K
Dec 18, 2025
5.0
I use the passport membership as I travel for work. This was my first time taking a class at this location and Morgan and Shelby made me feel so welcomed! I truly appreciated their kindness. Morgan’s class was great also :) I would be happy to return to this studio if I find myself back in this area.
CO
Carly O
Nov 26, 2025
2.0
This studio runs a dehumidifier next to exercising clients during class, which is a BIG no-no and VERY unhealthy. In addition, the studio has failed to turn on the oscillating fans in most of the classes I’ve attended. Other franchises run their oscillating fans on high during class to keep air flow and reduce the spread of viruses. One instructor openly calls out individuals, scolding them, instead of addressing form or understanding that modifications can be made. The classes could certainly be more difficult. I hope that the GM will address these issues!
AE
Angela Elliott
Oct 29, 2025
5.0
Today Rasnaim led a great class- - perfect mix of strength and stretch and mindfulness! Studio very clean and all instructors great and friendly
LL
Lauren Lucado
Oct 27, 2025
5.0
I started club Pilates in June of this year with an unlimited membership. I’ve been attending about 4 times a week, and for the first time in my adult life I feel good. I had never been able to reach my goals with any other workout, and I’ve tried a few! I lost 2 pant sizes and 20 lbs so far. My body feels strong and healthy, and I still look forward to my classes. I take classes with Angela, Morgan, and Amadea the most, and I love them!
What types of Pilates classes does Club Pilates Carytown offer?
Club Pilates Carytown specializes in reformer fusion classes including group reformer classes, private training, and semi-private training for all ages and fitness levels.
What are the operating hours of Club Pilates Carytown?
The studio is open Monday to Thursday with morning and evening sessions, Friday morning only, and shorter hours on weekends. Specific times vary by day.
Where is Club Pilates Carytown located?
It is located at 3521 Ellwood Avenue, Richmond, VA 23221, USA.
How can I contact Club Pilates Carytown for inquiries or reservations?
You can call +1 804-548-0850 or email carytown@clubpilates.com. Classes can be booked via their online class schedule.
Does Club Pilates Carytown provide any introductory offers for new clients?
Yes, they offer a free intro class to get started with Pilates.
What fitness brands and equipment does Club Pilates Carytown associate with?
They are associated with and use equipment from brands such as TRX, BOSU, Balance Body, Glyder, Manduka, and Vooray.
Which nearby gyms and fitness venues can customers visit around Club Pilates Carytown?
Nearby gyms include CITYROW, Body Fit Training, and BFT Carytown, offering complementary workout options for varied fitness interests.
Are there wellness and spa services near Club Pilates Carytown?
Yes, Prime IV Hydration & Wellness - Carytown and SugarCoat Nail Lounge offer health and beauty services close by for post-workout relaxation.
Where can visitors grab a coffee or casual meal near Club Pilates Carytown?
Starbucks and ZENSHI Handcrafted Sushi provide options for coffee and dining near the studio.
Which nearby locations can help customers with pet care or medical testing?
UrgentVet is available for veterinary services, and Labcorp at Walgreens provides clinical and laboratory testing close to the studio.