Safeway Pharmacy

Reviews

• KH

  kambiz heidarian

  Aug 23, 2024
  1.0
  Terrible service. They rejected my prescription because according to them my doctor hadn't okayed it. Called the doctor's office, they sent an Okay to pharmacist. I thought that was all fixed. No. called the next day, same problem. called the doctor's office...repeat loop! Aweful. I stick to CVS or Walgreen, from now on
• DS

  Delbert Spurlock

  Aug 8, 2024
  5.0
  This staff is exceptionally good, Elli most importantly. Inquires and emergency requests are treated with curtesy and diligence.
• HL

  HyeSook Leechor

  Jun 28, 2024
  1.0
  Wow. 1.9 rating! Understandably at this location. What's wrong with Ellie? She demands something totally needless, non-existent, wasting everybody's time. My husband and I hold Medicare B. We filled out our Medicare account numbers and presented the Covid vaccine request forms to her. Once again (like 8 months ago), Ellie demanded that we present the Athena pharmacy card, which we never heard of in our 40 plus years of being in the Aetna network. More outrageous matter was Medicare B covers the vaccine! How long has the virus around and how many Medicare patients has she handled!? Why cooking up an unnecessary demand, which we didn't quite understand? Nevertheless, my husband faithfully followed her instruction for Aethena to give a call to Safeway pharmacy. He spent more than 30 minutes on the phone with Aetna representative, who at the end told my husband such thing does not exist. Meanwhile, I Googled about the Medicare B coverage. There, it clearly says Medicare covers the Covid vaccine! I asked her about it. She said it might work and she would check. What?! You didn't and don't know it? How many persons have you vaccinated and now demand this nonsensical request? She gave up getting the Aetna pharmacy or Medicare C card and finally prepared the vaccine for us. My husband was still on the phone trying to get what she wanted from Aetna when Ellie was giving a shot to him. The bizarre story was that about 8 months ago, according to my husband, she demanded Medicare C, the exactly same thing! Is he out of her mind? She needs a mental treatment for this bizarre behavior, if not a rigorous training about the customer care. She does harm vulnerable patients who get lost trying to answer her demands in deep frustration. Safeway pharmacy had been very reliable until we moved to this region. What an awful staff member in this branch!
• GM

  Grace M

  Jun 18, 2022
  1.0
  several days before my trip, I scheduled a Covid 19 test. I get a call 2 hours before test from the pharmacist who was called to cover. She did NOT know how to perform and record such a test. I found elsewhere to take a test, but what else do they get wrong at this pharmacy??

Frequently Asked Questions About Safeway Pharmacy