Safeway Pharmacy

Reviews

• DS

  Delbert Spurlock

  Aug 8, 2024
  5.0
  This staff is exceptionally good, Elli most importantly. Inquires and emergency requests are treated with curtesy and diligence.
• HL

  HyeSook Leechor

  Jun 28, 2024
  1.0
  Wow. 1.9 rating! Understandably at this location. What's wrong with Ellie? She demands something totally needless, non-existent, wasting everybody's time. My husband and I hold Medicare B. We filled out our Medicare account numbers and presented the Covid vaccine request forms to her. Once again (like 8 months ago), Ellie demanded that we present the Athena pharmacy card, which we never heard of in our 40 plus years of being in the Aetna network. More outrageous matter was Medicare B covers the vaccine! How long has the virus around and how many Medicare patients has she handled!? Why cooking up an unnecessary demand, which we didn't quite understand? Nevertheless, my husband faithfully followed her instruction for Aethena to give a call to Safeway pharmacy. He spent more than 30 minutes on the phone with Aetna representative, who at the end told my husband such thing does not exist. Meanwhile, I Googled about the Medicare B coverage. There, it clearly says Medicare covers the Covid vaccine! I asked her about it. She said it might work and she would check. What?! You didn't and don't know it? How many persons have you vaccinated and now demand this nonsensical request? She gave up getting the Aetna pharmacy or Medicare C card and finally prepared the vaccine for us. My husband was still on the phone trying to get what she wanted from Aetna when Ellie was giving a shot to him. The bizarre story was that about 8 months ago, according to my husband, she demanded Medicare C, the exactly same thing! Is he out of her mind? She needs a mental treatment for this bizarre behavior, if not a rigorous training about the customer care. She does harm vulnerable patients who get lost trying to answer her demands in deep frustration. Safeway pharmacy had been very reliable until we moved to this region. What an awful staff member in this branch!
• BF

  Blair Fisher

  Oct 28, 2022
  1.0
  I tried to come get a walk-in flu shot. I was told no we don’t do those. I said the sign says you do. The pharmacist said well then you have to wait an hour. So I left and made an appointment for the next day online. I came 10 minutes before my appointment and the pharmacist said I didn’t have one, I showed her the email confirmation. She reluctantly says okay. She then makes me fill out all the paper work again. She then takes patients before me. They are extremely rude. It’s unfortunate since people are trying to do the right thing and get vaccines. I would recommend going elsewhere
• GM

  Grace M

  Jun 18, 2022
  1.0
  several days before my trip, I scheduled a Covid 19 test. I get a call 2 hours before test from the pharmacist who was called to cover. She did NOT know how to perform and record such a test. I found elsewhere to take a test, but what else do they get wrong at this pharmacy??

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