Staff Quality
The staff is consistently praised for being friendly, helpful, and professional, creating a welcoming atmosphere for members.
Cleanliness
The gym is noted for its cleanliness and well-maintained facilities, with frequent cleaning observed by both staff and members.
Equipment Condition
While many reviews highlight a good variety of equipment, some mention that certain machines are old or in need of repair.
Crowding Issues
Several customers express concerns about overcrowding, especially during peak hours, leading to waits for equipment.
Customer Service
Mixed feedback on customer service, with some members reporting positive experiences while others mention issues with membership cancellations and responsiveness.