Staff Quality
Customers consistently praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
The gym is frequently noted for its cleanliness and well-maintained facilities, with many reviews emphasizing the efforts of the cleaning crew.
Equipment Condition
While many customers appreciate the variety of equipment, there are recurring mentions of older machines needing maintenance or replacement.
Membership Issues
Several reviews express dissatisfaction with the membership cancellation process and perceived lack of transparency regarding fees.
Crowding Concerns
Many customers reported issues with overcrowding, especially during peak hours, which affects their workout experience.