Kroger Pharmacy

Reviews

• RS

  Renee Schneider

  Jan 13, 2026
  1.0
  Ordered refills for 1/7/26. 1/8/26 still no prescriptions, checked website 2 filled (no notification sent they were ready) 1 on hold (out of stock) due approx. 1/10/26 - this would mean going without medication for 2 days. 1/10/26 still nothing, tried calling multiple times no answer. I finally called another store, to see if they had it in stock they did, but could not fill because no refills available. Store @ Frederick Blvd. finally called back she was rude and unapologetic. I informed her the other store could fill the prescription but they had to cancel the refill at their location first. "Its cancelled, they can fill it" and she hung up. There is no excuse for this, i should have been informed that my medication was not available and given the option to have filled at another location. You are playing with someone's health when they do not have access to their medications. It should not take days to fill a prescription. I understand certain medications are controlled and cannot be filled until the day you are out. But how is a person supposed to get their prescription if you don't tell them that you are out of stock.
• NB

  Nicole Michelle Butler

  Jan 11, 2026
  3.0
  The staff is not personable and while they had 4 people on the floor i observed only half of them actually working to help customers. Whenever you call to check on your rx they either answer the phone and give you attitude our don't answer at all. Leaves A LOT to be desired
• PF

  Patricia Frazier

  Apr 5, 2021
  5.0
  They always have the medicine that I need and they fill the prescription in a timely manner and I always have had great service.😁

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