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Since 1994, Tycon Medical has been serving the Hampton Roads area with a strong focus on customer service and a personal touch that only a local, family-owned business can deliver. Named after his two sons, TYler and CONnor, Tycon Medical specializes in custom manual and custom power wheelchairs, home medical equipment, CPAP therapy for sleep apnea, as well as a catalog of specialty products that can make a world of difference for someone’s unique situation. Tycon Medical prides itself on finding solutions for its customers that enhance lives, keep patients in their home, grant mobility, and most importantly, independence.
Location
Hours
Reviews
4.8
532 reviews
5 stars
495
4 stars
14
3 stars3
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional, friendly, and professional service, highlighting individuals like Danielle, Shannon, and Ed for their thoroughness and care.
Responsiveness
Many reviews noted the quick response times and proactive communication from the team, especially in urgent situations, which contributed to a positive customer experience.
Knowledge and Expertise
The staff demonstrated a high level of knowledge regarding medical equipment and procedures, providing clear explanations and personalized assistance to customers.
Overall Experience
Overall, customers expressed high satisfaction with their experiences at Tycon Medical, often recommending the service to others for its caring approach and effective solutions.
Areas for Improvement
Some customers reported issues with billing and disorganization, indicating a need for improvement in these areas to enhance the overall customer experience.
- MCMarcel ChapmanOct 10, 20255.0I want to recognize the outstanding staff at TYCN Medical—especially Ashley, Shannon and Jennifer. They are always smiling and consistently deliver exceptional customer service. Their friendly demeanor and professionalism truly make a difference. Thank you to the entire team at TYCN Medical for creating such a welcoming and supportive environment!
- EKElena KanetaJul 8, 20255.0My husband is in the hospital, and his upright walker needed the brakes serviced. I brought it in on the chance that their technicians were familiar with this model. Very little wait time before it was taken to the shop and returned to me with the brakes fully operational. Thank you much for such fast service. I was treated with much kindness.
- MWMike WhitakerJun 6, 20255.0I had a truly outstanding experience at Tycon Medical. From the moment I walked in, I was warmly greeted by Ms. Maria, one of the most professional and helpful individuals I’ve ever had the pleasure of meeting. She took the time to thoroughly explain everything and patiently answered all of my questions and concerns. When it came time to be fitted for my CPAP machine, Ms. Maria went above and beyond to make sure I felt completely comfortable. She didn’t rush the process, ensuring the fit was just right and that I was confident in using the equipment. It’s rare to find this level of care and attention. Tycon Medical is fortunate to have someone like Ms. Maria representing them. I highly recommend this location for anyone needing medical equipment or support. You’ll be in excellent hands.
- TJTom O'Donnell JrFeb 24, 20225.0Phil & Derek did a great job setting up and explaining how the Smartdrive MX2+ operates and how to take care of it. Phil came back to make some minor adjustments to the smart drive and was with thorough. He showed me what he did and I couldn’t be happier going through Tycon Medical.
Frequently Asked Questions About Tycon Medical
What types of products and services does Tycon Medical specialize in?
Tycon Medical specializes in custom manual and power wheelchairs, home medical equipment, CPAP therapy for sleep apnea, and a range of specialty products tailored to unique needs.
Since when has Tycon Medical been serving the Hampton Roads area?
Tycon Medical has been serving the Hampton Roads area since 1994.
What are Tycon Medical's regular business hours?
Tycon Medical is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on weekends.
Where is Tycon Medical located?
Tycon Medical is located at 801 Orapax Street, Norfolk, VA 23507, USA.
What payment options does Tycon Medical accept?
Tycon Medical accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Tycon Medical via email?
You can contact Tycon Medical by emailing tyler@tyconmedical.com.
Does Tycon Medical have an online presence for more information?
Yes, you can visit their website at https://tyconmedical.com/ or their Facebook page at https://www.facebook.com/TyconMedical.
What nearby places can I visit around Tycon Medical?
Nearby places include Love Petals charity organization, Hillary West Studios LLC for event photography, and Aire Serv of Tidewater for HVAC services.
Are there any nearby dining options near Tycon Medical?
Yes, nearby dining options include Ghost Kitchen Norfolk (burger restaurant), Orapax Restaurant and Bar (Greek and Mediterranean cuisine), and Torch Bistro (American restaurant and bar).
Are there recreational or fitness facilities close to Tycon Medical?
Nearby you can find the Tacky Sweater 5k Run gym, Lacey Lee Fitness gym, and Bogey's 757 golf course and amusement park for recreational activities.