Brand Certified
Tycon Medical
4.8(536 reviews)
Certified by Tycon Medical • Feb 22, 2026
Business Details
801 Orapax Street, Norfolk, VA
23507, United States
Certified by Tycon Medical • Feb 22, 2026
(757) 640-1709
Certified by Tycon Medical • Feb 22, 2026
https://tyconmedical.com/
Certified by Tycon Medical • Feb 22, 2026
About
Certified by Tycon Medical • Feb 22, 2026
Home Medical Equipment StoreMedical SuppliesMedical Supply StoreWheelchair Repair ServiceWheelchairsSleep Apnea SuppliesMobility Equipment StoreMobility Scooters
Since 1994, Tycon Medical has been serving the Hampton Roads area with a strong focus on customer service and a personal touch that only a local, family-owned business can deliver. Named after his two sons, TYler and CONnor, Tycon Medical specializes in custom manual and custom power wheelchairs, home medical equipment, CPAP therapy for sleep apnea, as well as a catalog of specialty products that can make a world of difference for someone’s unique situation. Tycon Medical prides itself on finding solutions for its customers that enhance lives, keep patients in their home, grant mobility, and most importantly, independence.
Location
Certified by Tycon Medical • Feb 22, 2026
Hours
Certified by Tycon Medical • Feb 22, 2026
Reviews
4.8
536 reviews
5 stars
498
4 stars
14
3 stars3
2 stars4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Tycon Medical received high praise for their exceptional customer service, with many customers highlighting the friendliness, professionalism, and thoroughness of employees like Shannon, Danielle, and Ed.
Knowledge and Support
Customers appreciated the knowledgeable staff who provided detailed explanations and support regarding medical equipment, particularly CPAP machines, making the fitting and setup process comfortable and informative.
Timeliness and Responsiveness
Many reviews noted the prompt responses and timely service from Tycon Medical, with staff quickly addressing customer needs and concerns.
Billing Issues
Some customers reported significant issues with the billing department, citing poor communication and unresolved payment concerns, which negatively impacted their overall experience.
Equipment Quality
While many customers were satisfied with the quality of the medical equipment and services provided, there were a few complaints regarding incorrect sizes and delays in receiving necessary supplies.
- ACAnn Canady5 days ago5.0Great experience. Very helpful and patient with me.
- DMDebra McDuffieFeb 6, 20265.0Shannon, Ashley, Keairra offered wonderful customer service. They are professional and friendly. I received accurate fast service.
- TCTiffany CherryJan 9, 20265.0I had a great experience! It was nothing like I thought it would be. The staff is absolutely wonderful! Ashley greeted me as soon as I walked in and was very friendly. Shannon is absolutely amazing. From the moment I walked into her office I felt at ease. She was very knowledgeable, professional, and kind. She anticipated every question I thought of asking and had all the answers to my questions. She made sure to go over every option in regards to masks, and even insurance issues. I left my appointment optimistic and comfortable with my equipment. 10/10 would definitely recommend. Also, Dynasty was very helpful in setting my appointment and following up with answers to my questions. Thank you ladies!
- KFKristel FeltonDec 18, 20251.0They charge you for equipment- when it is covered- they say you are not covered to get you to change your insurance plan- which is a CMS violation due to them not holding a insurance license! They have done this to 5 of my clients over medical equipment when it was covered they say no - and make the client pay out of pocket- double dipping from insurance and the client paying! Be Aware! They are ripping clients off and suggesting the client change carriers! This is unethical and against the center of CMS rules! I will be filing another complaint! This company is a scam!
- JWJames WhittingtonDec 10, 20255.0Shannon was fantastic. Made my fitting experience quick, intuitive, and had an answer for all questions I had. Wish all medical appointments went this smoothly.
Brand Certified Facts from Tycon Medical
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Certified February 22, 2026Yext Knowledge Graph
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