Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
310 reviews
5 stars
298
4 stars
6
3 stars0
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Fran, Sasha, and Ashlee.
Store Environment
The new location was noted as clean, inviting, and less crowded, contributing to a pleasant shopping experience.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection available.
Professionalism
Staff demonstrated professionalism and patience, ensuring customers felt comfortable and well-informed throughout their experience.
Repair Services
Customers appreciated the quick and free repair services offered, enhancing their overall satisfaction with the store.
- ASAnita SpearsNov 17, 20255.0I went on a Friday after work with 3 pairs of Non Lens Crafters eyewear. ONE pair was beyond repair but were on my face and ready for the Alabama Game on Saturday even though we loss. Roll Tide. Great Customer Service.... Can't wait to pick up my Red Sally Jessy Raphael glasses...for Game day.....
- MSM STEPHENSONNov 15, 20255.0Great atmosphere. The experience with my eyewear specialist felt like l was visiting with a family member l have not seen in a while. I liked the visit, and even ordered new glasses.
- SDsarah davosNov 12, 20255.0I was able to browse the store and try on glasses at my leisure. There are different price points and a wide variety of glasses so most should be able to find a pair that fits their face and their budget. The staff was very helpful in recommending products that fit both my style and budget. Definitely recommend going there for your next pair of eyeware.
- TPTe'Andra PaytonNov 8, 20255.0I’ve been a customer at Lens Crafters and a patient at Dr. Lohrs for years and they’re always so nice, friendly, caring and above all professional. Tony assisted me with my glasses and it always feels like I’m being assisted by a long term friend. He makes you feel comfortable and relaxed about selecting the right glasses for you! I love Lens Crafters in Lamberts Point and will forever be a customer !!
- JHJennifer HattenNov 8, 20255.0I arrived at the shop today, 11/8 approximately 10:20am, and was immediately greeted by Sasha. I left my glasses in the dryer by mistake and needed them reshaped. She took great care of me and reshaped my glasses. They fit perfectly and it only took about 10 minutes. She was very sweet and her customer service was top tier!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Norfolk offer?
LensCrafters in Norfolk offers comprehensive eye exams, premium lenses such as Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear including brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, and Oakley. They also provide prescription wearable technology from innovative brands.
Which vision insurance plans are accepted at this LensCrafters location?
This LensCrafters location accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Norfolk?
LensCrafters Norfolk is open Monday through Saturday from 9:30 AM to 6:30 PM and on Sunday from 12:00 PM to 5:00 PM.
How can I schedule an eye exam appointment?
You can schedule an eye exam appointment online through LensCrafters' booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1086&storeId=10851.
Does this LensCrafters location offer in-store pickup for eyeglasses?
Yes, LensCrafters in Norfolk offers in-store pickup for eyeglasses.
What payment options are accepted at LensCrafters in Norfolk?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is the LensCrafters store accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance.
Are there any gyms near LensCrafters Norfolk where I can work out before or after my appointment?
Yes, Club Pilates and StretchLab are nearby gyms where you can enjoy pilates and stretching workouts before or after your visit to LensCrafters.
What are some nearby restaurants where I can eat before or after visiting LensCrafters?
You can visit nearby restaurants such as Just Birdies, MOMO Kitchen, Biscuit Belly - Norfolk, Jimmy John's, Sanctuary at the Railyard, District Taco, and Chicken Salad Chick for a variety of dining options.
Are there any local attractions or markets near LensCrafters in Norfolk to explore after my eye exam?
Yes, after your appointment, you can check out The Railyard at Lamberts Point shopping center and the Summer Market at Afterglow Brewing, a farmers market offering fresh fruits and vegetables.