AFC Urgent Care Norfolk

Reviews

• TD

  Tiffanie Diggs

  Mar 31, 2026
  5.0
  AJ is very kind and understanding! Made the check in process very simple and easy! She explained everything clearly! Thank you!
• LP

  Latosha Parker

  Mar 25, 2026
  5.0
  The front desk receptionist AJ was warm welcoming and super professional She made check in quick and easy and had such a positive energy that instantly made me feel comfortable You can tell she really cares about the clients and takes pride in what she does It’s rare to come across someone who is not only efficient but also genuinely kind!!
• BW

  Brianna Weigert

  Mar 24, 2026
  5.0
  Tink was so kind greeting me when I came in, clearly very stressed out and panicking. She actually helped me feel better as I was waiting to be called back to be seen. Everyone was great and really listened to me and didn't brush off my concerns, which I was so grateful for. Though I hope I don't have to go back but if I need to, it will definitely be here!
• LD

  Luis A. Diaz

  Mar 10, 2026
  5.0
  Review: Exceptional Care for Ear Infection Rating: ★★★★★ I recently visited this urgent care for a painful ear infection, and I couldn't be more satisfied with the experience. From the moment I walked in, the staff was professional, efficient, and incredibly welcoming. What stood out: * Minimal Wait Time: I was seen much quicker than I anticipated, which was a huge relief given the discomfort I was in. * Attentive Medical Staff: The clinician took the time to listen to my symptoms and perform a thorough examination. They explained the diagnosis clearly and made sure I understood the treatment plan. * Diplomatic and Respectful Service: Every interaction—from the front desk to the exit—was handled with genuine care and professional courtesy. I felt like a priority, not just another patient. * Effective Treatment: The prescribed treatment started working almost immediately. It is clear the team here knows exactly what they are doing. If you are looking for medical care that is both high-quality and respectful of your time, I highly recommend this facility. They turned a painful situation into a very manageable one.
• KC

  Kristle Cook

  Mar 6, 2026
  1.0
  Yeah I most likely will never recommend anyone here! 1.) Whem I came in to do a drug test the lady at the desk was obviously irritated.. like I was on the phone with my boss and she even said that was the most unprofessional way to talk to someone no matter how irritated you are, but anyway she told me they stop drug testing at 3 and I said okay that’s fine, asked what time they are open on the weekends and I can’t remember what she said, but again she was irritated so she was just short answering me. I went on my phone to make sure I was at the right place and how long before my drug test expired and the way she looked at me she was definitely not trying to deal with anyone else, then said there’s nothing I can’t do about that we stop at 3 (I heard you the first time) I stated I know I was just making sure of a few things.. By that time my boss told me to just leave and get out of there, when I told her okay I’ll be back tomorrow and walks away I can’t not remember exactly what she said and I don’t want to make up words, but the way she yelled and responded I didn’t EVER want to come back. Me and my boss were flabbergasted but I couldn’t change the place so I had to go back and guess what… I DID THE TEST AND THEY LOST MY FREAKING TEST 🫤 now I have to wait 3 weeks to start my job because the classes come every 3 weeks. Will never come back.