The Good Feet Store

4.6
434 reviews
the good feet store arch supports

About

Prosthetics
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
12090 Jefferson Avenue, Newport News, VA
23606, United States

Hours

Reviews

4.6
434 reviews
5 stars
361
4 stars
38
3 stars
10
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness, knowledge, and willingness to help customers with their foot pain.

Product Effectiveness

Many customers report significant pain relief and improved mobility after using the arch supports, although some express dissatisfaction with the results.

Pricing Concerns

Several reviews mention the high cost of products, with some customers feeling that the prices are not justified or affordable.

Store Experience

The store environment is described as clean and welcoming, with a professional atmosphere that enhances the shopping experience.

Follow-Up Support

Customers appreciate the follow-up and ongoing support from staff, which contributes to their overall satisfaction.
  • KS
    Katie Speight
    2 days ago
    5.0
    I stopped in looking for shoes to help with plantar fasciitis. Kay was extremely helpful and patient. She measured me, brought out options, and really tried to find the right fit. They didn’t have my size in stock, but the service alone was worth recommending. Great experience!
  • LG
    Linda Gower
    Nov 14, 2025
    5.0
    Matt Erik’s was very nice and very helpful took his time and gave me good advice I appreciate that he has help me with what was best for me thank you!!!
  • KM
    Katisha Miles
    Oct 19, 2025
    5.0
    I walked into the good foot store not knowing what to expect. I felt so comfortable there and they make it very easy to purchase. You have three different options. They try one they try another and then you have the third option and I’m so grateful I walked in that day. Courtney helped me out. She made me feel like family and I just thank God that I went in that day
  • RF
    Robert Farthing
    Oct 6, 2025
    5.0
    Matt, Courtney and Tony were all top notch... I am finally able to walk without pain.
  • KK
    Kathy Kirby
    Sep 18, 2025
    5.0
    A game changer in my pain relief. Cannot thank Courtney enough for her extensive time, knowledge, and compassion. I had seen plenty of commercials for The Good Feet Store over the years but just never made visiting a priority. I reached a point where I needed a change. I made an appointment and spent about 2 hours in their store. Learned so much from Courtney. I decided to invest in their arch support system, as you just can’t put a price on your overall health and peace of mind. It’s been about 2 months and my quality of life has significantly improved. I believe the return on my investment will continue be felt. I’m back to a higher level of activity like I’ve been used to. Courtney even followed up like a tru pro and encouraged me to visit again for a follow up at some point just to ensure all is working as it should. Many thanks Courtney and to the Good Feet Store. I’m a fan for life!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.