Brand Certified
The Good Feet Store
4.6(439 reviews)
Certified by The Good Feet Store • Feb 22, 2026
Business Details
12090 Jefferson Avenue, Newport News, VA
23606, United States
Certified by The Good Feet Store • Feb 22, 2026
(757) 249-7700
Certified by The Good Feet Store • Feb 22, 2026
https://www.goodfeet.com/stores/usa/va/newport-news/12090-jefferson-avenue/?utm_source=listings&utm_medium=website_url_click&utm_campaign=listings_tracking
Certified by The Good Feet Store • Feb 22, 2026
About
Certified by The Good Feet Store • Feb 22, 2026
Medical Supply Store
The Good Feet Store's personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Details
- Onsite servicesAvailable
Location
Certified by The Good Feet Store • Feb 22, 2026
Hours
Certified by The Good Feet Store • Feb 22, 2026
Reviews
4.6
439 reviews
5 stars
365
4 stars
38
3 stars
11
2 stars6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, attentive, and compassionate, with many specific mentions of individual employees like Courtney, Matt, and Arianna.
Product Effectiveness
Many customers reported significant pain relief and improved mobility after using the arch supports, although some expressed skepticism about the product's effectiveness.
Pricing Concerns
Several reviews highlighted the high cost of the products, with some customers feeling that the pricing was not transparent and that the investment was too steep for average consumers.
Store Experience
The store environment was described as clean and welcoming, with a professional atmosphere that made customers feel comfortable during their visits.
Mixed Results
While many customers experienced positive outcomes, there were also reports of dissatisfaction, with some claiming the products did not work for them and expressing frustration over the return policy.
- SMSharon MarshallFeb 9, 20265.0So I was skeptical about going here because all I ever heard was how expensive they were. My brother believed they could help with my balance since I have so much pain from arthritis in my back. I must say from beginning to end my experience was amazing. Ms Courtney did her thing explaining it all with patients, humor and education. She was simply great. I just got them a couple of weeks ago so I'm still learning to trust my steps but so far so good and my lower back feels better
- PSP StokesFeb 1, 20265.0Shout out to Matt and the team at the texh center good feet store wonderful experience with crazy results. I didn't think one little stop by could do so much I've had a hip replacement and other injuries on top of having extremely flat feet. Matt came up with the perfect plan to help and its incredible. Go check them out!
- RTRobert TrentJan 10, 20263.0Do the inserts help Doug's dain bramage? He looks like they beat the crap out of him.Does he even know where he's at?lol
- HSHoward SmithDec 4, 20255.0My wife and I visited the store 12/4/25. The visit was for me. My hips, left lower back and feet have been bothering me for months. A great guy named Tony assisted us. He was very professional and personable. We’re just amazed by adding these arch supports! What a difference they make. We’re very thankful to Tony and the Good Feet Store!!
- MSMarcia SNov 30, 20255.0I honestly thought Good Feet Store was all hype until my daughter insisted I go due to lower back pain. The difference was immediate, also alleviate the pain I was experiencing in my left hip & knee. The staff were helpful, caring, not pushy and Most of all took the time to explain all the options for payments,certainly a wise, one time investment to feel so much better.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from typical inserts or insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief unlike generic inserts.
Can arch supports help if I wear good shoes but still experience foot pain?
Yes, often foot pain originates from the foot itself, not the shoes. Good Feet arch supports stabilize your foot to minimize or alleviate discomfort from common foot problems.
Will I receive my arch supports on the same day as purchase?
Yes, customers aged 6 and above can take their fitted arch supports home the same day from your local Good Feet Store.
How can I get a free arch support fitting at The Good Feet Store?
Simply visit your local Good Feet Store for a free, no-obligation personalized fitting. No appointment is necessary but can be scheduled if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement through HSAs, FSAs, or HRAs, but not with limited-purpose FSAs or dependent care FSAs. Check with your plan administrator first.
What are The Good Feet Store's operating hours?
The store is open Monday through Saturday, from 10:00 AM to 7:00 PM, and closed on Sundays.
Where is The Good Feet Store located?
It's located at 12090 Jefferson Avenue, Suite 1720, Newport News, VA 23606, USA.
How can nearby shopping options complement my visit to The Good Feet Store?
You can visit nearby retailers such as DSW Designer Shoe Warehouse and Jos A. Bank for footwear and clothing, making it convenient to get fitted arch supports and shop for shoes or apparel in one trip.
What dining options are near The Good Feet Store for after my appointment?
Nearby restaurants like BJ's Restaurant & Brewhouse, P.F. Chang's, and CAVA offer diverse dining experiences to enjoy post-visit.
Are there any wellness or relaxation services near The Good Feet Store?
Yes, Massage Envy - Newport News is nearby for massage and spa services, perfect for relaxation before or after your visit to The Good Feet Store.
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