Pyramid Healthcare’s Detox and Residential Treatment Center in Newport News offers evidence-based, multidisciplinary care for long-term recovery and mental stability. Our non-hospital program includes 24/7 medically-supervised detox, residential treatment, and dual-diagnosis care, plus a new 3.1 level focusing on relapse prevention. Clients engage in individual counseling, group therapy, trauma-focused care, and life skills development. Located in the Tidewater area, we accept all forms of Virginia Medicaid and provide Peer Recovery Support Services with peer-led groups and continuous support. Contact us today to start your journey to a healthier, sober life.
Location
Pyramid Healthcare Newport News Detox, Residential and Outpatient Treatment Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.