Planet Fitness

4.4
1033 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
301B Oyster Point Rd, Newport News, VA
23602, United States

Hours

Reviews

4.4
1,033 reviews
5 stars
679
4 stars
192
3 stars
81
2 stars
20
1 star
61

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming.

Cleanliness

While some reviews highlighted cleanliness, others reported issues with dirty bathrooms and equipment.

Equipment Availability

Customers appreciated the variety and availability of equipment, though some noted missing or outdated machines.

Training Experience

Trainers like Amir and Lamont received high praise for their knowledge, encouragement, and ability to motivate clients.

Membership Issues

Several customers expressed frustration with membership cancellation processes and billing practices.
  • DL
    D B (King Leopard)
    Nov 5, 2025
    5.0
    I miss payment for the gym and when I arrived i figured out. But guys was totally cool and understood the situation and let me do training. That’s something special! Thanks to guys from second sift on November 5 2025! You are the best
  • NB
    Nikole Brock
    Nov 5, 2025
    4.0
    Always clean. Pleasant staff.
  • US
    Ursula Simpkins
    Oct 24, 2025
    5.0
    Love it. Plenty equipment for older people. Staff very friendly and helpful, never too crowded
  • KF
    Kittygram Fosters
    Sep 28, 2025
    4.0
    I have been going to PF for a lot of years..( don't know how many) (over 15). Since last year I started taking Amir's classes & went from 1 to 2 then 3 each time. I've never been so excited about going to the gym as I am with Amir as our trainer. He really pushes me, but also makes each class different & fun. The time flies by. I'm 69 & thought I couldn't expect changes or growth in my muscle tone. .but now, I have noticed big changes..& I really want to keep it going! Amir really encourages me to do things I wouldn't normally think I could do. I have really been loving his classes so much!!
  • AP
    Angela Peyton
    Sep 26, 2025
    3.0
    Let me start by saying I live in Hampton with that being said I literally drive past the Hampton planet to go to the Newport News location because I take the classes with the trainer AMIR. His knowledge and dedication to helping people with their workouts is irreplaceable!! There is a great group of women of all ages that come in everyday to take his classes religiously myself included. I have worked out for years on my own and while I thought I knew what I was doing and was content with my results, it wasn’t until I took my first training lesson to realize I was so wrong. The difference in my body definition and endurance now that have been taking the classes for the past 8 months has changed tremendously and I couldn’t be happier. THE GIRLS AND I LOVE TAKING THE CLASSES WITH THE TRAINER!!!!!!!! Unfortunately, his last day is Monday due to reasons that shall not be named. All I will say is it’s nothing bad on his part and it could be avoided but the right person doesn’t want to do the right thing. So here we are all us customers will be left devastated. I speak for everyone who takes his class and say that it is truly our highlight to the gym and he will be missed beyond words. They will NEVER get another trainer like AMIR!!!

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Newport News, VA?

Planet Fitness is open 24 hours every day of the week, with specific holiday hours that may vary.

Where is Planet Fitness located in Newport News?

Planet Fitness is located at 301B Oyster Point Rd, Newport News, VA 23602, USA.