Staff Quality
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Sally and Amir.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews emphasizing the well-maintained equipment and facilities.
Training Programs
The personal training and group fitness programs, especially the 360 program, received high marks for their effectiveness and motivational atmosphere.
Facility Issues
Some customers expressed concerns about overcrowding, limited equipment availability, and ongoing construction affecting their experience.
Overall Experience
Many reviews reflect a positive overall experience, with customers recommending the gym for its community vibe and variety of classes.