While many customers praised the staff for being friendly and accommodating, there were numerous complaints about unprofessional behavior and poor communication from certain staff members.
Wait Times
Several reviews highlighted excessive wait times, with patients often waiting over 30 minutes past their appointment times, leading to frustration.
Quality of Care
Feedback varied significantly regarding the quality of dental care, with some patients expressing satisfaction with thorough treatments, while others reported feeling rushed or receiving unnecessary procedures.
Cleanliness and Environment
Multiple reviews mentioned concerns about the cleanliness of the office and the overall environment, with some describing it as unkempt and unprofessional.
ML
marcelo leon
3 days ago
5.0
very friendly environment and the people there are very nice to you ,would highly recommend 👍
MM
MEGAN
6 days ago
4.0
Been going since I was a little kid great people!
FB
Flo branch
Dec 15, 2025
1.0
If I can give 0 stars I would . Bought my person in for a 10 am appointment. They couldn’t get the new patients paperwork to work on the tablets and told me they couldn’t not print them up . We waited an additional 30 mins for them to try to figure it out. Then the dentist told us not to worry about it so we can start the XRays. They have bad time management and communication. PLEASE NEVER WASTE YOUR TIME AT THIS ESTABLISHMENT
LW
Lakisha Willson
Nov 2, 2025
5.0
Dr P. And the staff are amazing. Regardless of the services I received simple or complicated always the best bedside manners and care. Thank you ladies.
Frequently Asked Questions About G&G Bright Diamonds Family Dentistry
How often should you see the dentist?
At G&G Bright Diamonds Family Dentistry, we generally recommend two dental visits per year for most patients. However, individuals with higher risk factors, such as those prone to periodontal disease, smokers, or diabetics, may require more frequent visits to our Midlothian, VA office. Our dentists will assess your specific needs and recommend an appropriate visit schedule.
What can I expect during my visit?
When you visit our Midlothian, VA practice, a typical appointment includes a professional cleaning, a comprehensive dental examination, and x-rays if necessary. Our dentist will carefully inspect your teeth, review your x-rays, and perform an oral cancer screening. We'll also discuss your health history, including any past dental issues, allergies, medications, chronic conditions, and recent medical events.
When is a crown needed?
Dental crowns serve multiple purposes. They're often required when a cavity becomes too large for a filling, helping to preserve the tooth's strength. Crowns can also protect weak teeth from fracturing or restore already fractured teeth. Additionally, they're used to safeguard teeth after root canal treatments, attach bridges, improve the appearance of discolored or misshapen teeth, and cover dental implants. For more information about crowns, please contact our Midlothian, VA office.
Am I a candidate for dental implants?
While many individuals are suitable candidates for dental implants, certain conditions may preclude their use. The final decision will be made collaboratively between you and your dentist at our Midlothian, VA practice. It's important to note that some health conditions, such as osteoporosis or uncontrolled diabetes, can affect healing and potentially lead to implant failure. We'll assess your individual case to determine the best course of action.
Does whitening work on all teeth?
Our dental professionals in Midlothian, VA have observed that teeth whitening is most effective on natural teeth with yellow discoloration. However, it's important to note that whitening treatments do not affect the color of dental work such as crowns, veneers, fillings, or bridges. For more detailed information about teeth whitening options, we encourage you to contact G&G Bright Diamonds Family Dentistry.
How do braces straighten teeth?
Braces function by applying consistent, gentle pressure to gradually move teeth into their correct positions. The primary components are brackets attached to each tooth and a main wire connecting them. The wire, shaped to reflect the ideal bite, exerts pressure on the teeth as it attempts to return to its original form. This pressure stimulates bone remodeling, allowing teeth to move. Elastics (rubber bands) may be used to apply additional force for bite correction. For optimal results, elastics should be worn as directed and replaced daily. To learn more about how braces can improve your smile, please contact our Midlothian, VA office.
How often should I visit G&G Bright Diamonds Family Dentistry for a dental check-up?
Most patients should visit twice a year, but high-risk individuals like smokers or diabetics may need more frequent visits.
What happens during a routine dental visit at G&G Bright Diamonds Family Dentistry?
The visit includes professional cleaning, dental exam, X-rays, oral cancer screening, and health history review.
When would I need a dental crown at G&G Bright Diamonds Family Dentistry?
Crowns are needed for large cavities, weak or fractured teeth, after root canals, to attach bridges, or to improve tooth appearance.
Am I a candidate for dental implants at G&G Bright Diamonds Family Dentistry?
Most people qualify for implants, but conditions like osteoporosis or uncontrolled diabetes might affect eligibility; your dentist will guide you.
Does teeth whitening at G&G Bright Diamonds Family Dentistry work on all teeth?
Whitening works well on natural yellowed teeth but not on crowns, veneers, fillings, or bridges.
How do braces straighten teeth at G&G Bright Diamonds Family Dentistry?
Braces apply gentle pressure via brackets and archwire to move teeth over time; elastics may be used to correct bite issues.
What nearby medical facilities can I visit alongside G&G Bright Diamonds Family Dentistry?
Nearby you can find Huguenot Primary Care for general medical needs and James River Pediatrics PC for pediatric care.
Are there nearby dental care options near G&G Bright Diamonds Family Dentistry?
Happy Smiles Family Dentistry LLC offers additional pediatric and general dental care nearby, convenient for families.
Which local health and wellness services are near G&G Bright Diamonds Family Dentistry?
Virginia Surgical Hair Center offers beauty and hair replacement services, while Paired Precision Health & Aesthetics provides medical spa treatments.
What payment options does G&G Bright Diamonds Family Dentistry accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for your convenience.