G&G Bright Diamonds Family Dentistry

3.9
148 reviews

About

Pediatric DentistryDentistCosmetic DentistryOral SurgeryTeeth Whitening ServiceDental Implants PeriodontistryPeriodonticsEndodonticsOrthodontics
G&G Bright Diamonds Family Dentistry provides family and cosmetic dentistry to patients in Midlothian, VA.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • On-site parkingAvailable
  • Wheelchair accessible restroomAvailable

Location

G&G Bright Diamonds Family Dentistry
1529 Huguenot Road, Midlothian, VA
23113, United States

Hours

Reviews

3.9
148 reviews
5 stars
98
4 stars
7
3 stars
1
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the kindness and professionalism of the staff, there were significant complaints about unprofessional behavior and poor communication from some staff members.

Quality of Care

Several reviews highlighted concerns about the thoroughness of dental procedures, with some patients reporting rushed cleanings and questionable diagnoses, such as being told they had multiple cavities when they did not.

Wait Times

Numerous customers expressed frustration with long wait times, both in the waiting room and during appointments, indicating a need for better time management.

Cleanliness and Environment

Feedback varied on cleanliness, with some praising the office's appearance while others reported unsanitary conditions and a lack of proper sterilization practices.

Customer Service

There were mixed reviews regarding customer service, with some patients appreciating the friendly reception and others experiencing rude interactions, particularly over the phone.
  • LW
    Lakisha Willson
    Nov 2, 2025
    5.0
    Dr P. And the staff are amazing. Regardless of the services I received simple or complicated always the best bedside manners and care. Thank you ladies.
  • CR
    Carole Remy-Coles
    Oct 29, 2025
    5.0
    Everyone was very nice
  • DY
    Diane Yane
    Aug 26, 2025
    1.0
    MEDICAID PATIENTS BEWARE! I had been going to VA Family Dentistry for approx 15 years and never had a single cavity. I recently qualified for Medicaid, which VA Family does not take. I chose G&G under the list of "not so desirable" options because it was an all women's practice. Made appointment for Xrays & routine cleaning. First impression: Staff was nice but all very young. My cleaning was not thorough, took all of 10 minutes, and my teeth did not look or feel clean afterwards. Dentist was wearing a mask and cap, so only her eyes were showing entire time. Never saw her face. She poked my teeth using sharp pick, telling very young assistant that I had SIX cavities. Zero to Six cavities in one year is extremely unrealistic, so I refused to have them filled until I got a second opinion. Made appointment for 2nd opinion dental exam at VA Family, which concluded ZERO cavities and from xrays, said I have "perfect" teeth. Was told that many Medicaid practices unfortunately take advantage of low income, and/or non English speaking families by performing unnecessary dental or medical work to collect more money from Medicaid. I am not accusing G&G for malpractice, but I left a voicemail message telling them I received a 2nd opinion, had zero cavities, and would not be returning to their practice. I'd also like to mention I was leary about the sterilization of the gloves and tools while in the dentist chair. I saw no signs of sterilization. Several days later I became very sick with flu like symptoms- sore throat, cough, congestion, body aches & chills. I cannot prove the cause, but I suspected it came from unsanitary practices. If you or your child are told you need dental work through a Medicaid provider, it is in your best interest to get a 2nd opinion. I'm glad I did.
  • JC
    Justin Campbell
    Jul 2, 2025
    5.0
    The doctors at G&G Bright Diamonds in Midlothian are great to deal with and highly recommend
  • CB
    chevy blue
    Jun 24, 2025
    1.0
    Don't recommend! They will bruise your face while removing teeth.

Frequently Asked Questions About G&G Bright Diamonds Family Dentistry

How often should you see the dentist?

At G&G Bright Diamonds Family Dentistry, we generally recommend two dental visits per year for most patients. However, individuals with higher risk factors, such as those prone to periodontal disease, smokers, or diabetics, may require more frequent visits to our Midlothian, VA office. Our dentists will assess your specific needs and recommend an appropriate visit schedule.

What can I expect during my visit?

When you visit our Midlothian, VA practice, a typical appointment includes a professional cleaning, a comprehensive dental examination, and x-rays if necessary. Our dentist will carefully inspect your teeth, review your x-rays, and perform an oral cancer screening. We'll also discuss your health history, including any past dental issues, allergies, medications, chronic conditions, and recent medical events.