Staff Professionalism
Many customers praised the staff for their friendliness, patience, and professionalism, particularly highlighting the positive interactions with dental hygienists and doctors.
Child Comfort
Numerous reviews noted that the practice excels in making children feel comfortable and at ease during their dental visits, which is crucial for young patients.
Communication
While many reviews commended clear communication from staff, there were some concerns about miscommunication regarding appointments and procedures.
Office Environment
The office environment was frequently described as clean, welcoming, and child-friendly, with engaging activities for kids in the waiting area.
Billing Concerns
A few customers expressed dissatisfaction with billing practices, citing unexpected charges and lack of clarity in communication regarding costs.