Pure Barre - CLOSED

Reviews

• SM

  Suzette Mikula

  Feb 20, 2022
  5.0
  Love this workout as it’s a great way to tighten up those loose ends!
• WH

  Winona Hao

  Mar 11, 2021
  2.0
  I enrolled in Mclean location because I can't go to orange theory anymore due to COVID. Barre is low impact, so I want to at least do something to keep fit. I had good experience at beginning, I enrolled when they had 20% off for the first 3 months. They are ridiculously pricey, with 20% off I still pay $160 for unlimited classes. I told them I would be interested in other promotion if they have, I don't want to pay $200 full price. So when I asked about near new year, Gabrielle Marrapodi, who is apparently the manager and the boss of the studio, kept dodging my questions, didn't want to tell me anything about promotion. In stead, she kept asking me to downgrade to 8 times a month for $159 membership. I told her I'm not interested, because their classes are so low impact, I don't feel sour or anything after class, so I would love to go to classes more than 2 times a week. After so many back and force, I still couldn't get anything from her. So I decided to cancel my membership. In my last month their, Gabrielle Marrapodi kept giving me troubles, I called to cancel once due to an emergency, she canceled for me on the phone, with all the nonsense she's trying to say on the phone, she didn't even bother to tell me she charged me $15 dollar for the cancellation. I found out the charge after seeing my bank bill. I was mad and called her to refund me. She then told me it's their policy... I know this charge is at their discretion, I did a cancellation before I canceled my membership, never got charged. She just wanted to give me trouble. I was then try to talk to her supervisor, then she called me and said she is the supervisor, I need to tell her what my complaint is. Well, I have done that but nothing was changed. Towards the end of my membership, I couldn't book my classes anymore from the app, it said I'm out of credits. So ridiculous, I am so tired of the game they play. I stopped going, and disputed the charge, thank goodness my bank is awesome! I would not recommend them to anyone, the classes are all the same, no distinctions even they have different names. They are here for your money, that's all.
• SR

  Shilpa Reddy

  Jun 8, 2017
  5.0
  I love it... all teachers are great and friendly.. absolutely recommend pure barre mclean..