LensCrafters

4.8
569 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8093 Tysons Corner Ctr, McLean, VA
22102-4505, United States

Hours

Reviews

4.8
569 reviews
5 stars
526
4 stars
6
3 stars
5
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff members, particularly Dayvon, Makan, and Leah, highlighting their professionalism, kindness, and attentiveness.

Staff Expertise

Many reviews noted the staff's knowledge and ability to assist customers in selecting the right eyewear, with specific mentions of their helpfulness in navigating insurance benefits.

Repair Services

The store received positive feedback for its quick and effective repair services, with several customers expressing satisfaction with how their glasses and sunglasses were fixed promptly.

Store Environment

Customers appreciated the welcoming atmosphere of the store, noting that they felt comfortable browsing and were acknowledged by staff when they needed assistance.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service and product quality, indicating inconsistency in service at times.
  • MB
    Mohd Aizat Bin Abu Bakar
    Nov 13, 2025
    5.0
    Dr. Son was kind and thoughtful throughout the entire procedure. The staff were welcoming and professional. The registration process was easy and smooth as I have completed the online forms before coming to the store. Arezou helped me with choosing my META glasses. She was very helpful and tried very hard to make sure that I get the best services during the consultation. I was in and out of the store within 15 minutes, all thanks to her efficiency and great work rate. 5 stars to everyone!
  • MA
    Musa Asad
    Nov 11, 2025
    5.0
    Thank you to Nate for doing an incredible job in switching lenses for my frames!
  • RK
    Rabab Korikache
    Nov 1, 2025
    5.0
    I recently purchased a meta glasses from Lens Crafters at Tysons Corner Center, and I want to share how wonderful my experience was. Dayvon assisted us during our visit, and he was incredibly kind, patient, and professional. He took the time to help us find exactly what we wanted and made the whole shopping experience pleasant and easy. It’s rare to meet someone who provides such genuine, friendly, and attentive customer service. Thank you, Dayvon, for your outstanding help we truly appreciate it!
  • JG
    Jimena Guido
    Oct 31, 2025
    5.0
    I came in on the 10/23/2025 and Dayvon took and amazing care of me, and was so wonderful for all the help I received, came in with a sad face, but he end up my evening by going home so satisfy, thank you Dayvon for the great work.
  • SB
    Sult77 B
    Oct 26, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at the store, thanks to Laih! She was incredibly professional, kind, and patient while helping me choose the perfect pair of glasses. Her advice and attention to detail made the whole process easy and enjoyable. You can really tell she cares about her customers. If you visit this store, make sure to ask for Laih — she’s amazing

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.