The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specific mentions of individual employees like Stephen, Logan, and Ryland.
Product Effectiveness
Many reviews highlighted significant improvements in foot and back pain after using the products, with customers expressing satisfaction with the results.
Pricing Concerns
Several customers expressed concerns about the high cost of products and felt pressured during the sales process, leading to mixed feelings about the overall value.
Follow-Up Issues
Some customers reported dissatisfaction with the lack of follow-up communication after their purchases, indicating a gap in customer care post-sale.
BR
Brooke Ravadge
Jan 26, 2026
3.0
I was pretty satisfied with my visit back in December. I’m starting to feel like I’m being disappointed. I haven’t received a 30 day follow up to see how my progress is going. I have tried to email Steven and the email was sent back saying this isn’t a valid email. No body has called me to set anything up. I’ll certainly will be contacting the store. I don’t understand what’s been going on. I’m being honest at first I had zero clue how much this investment was I was completely shocked. After a while I’ve come to terms with the fact this is a life long commitment to helping my feet. The team at the Lynchburg location was super nice and patient.
LD
Lasheena Davis
Jan 11, 2026
5.0
I love the good feet store!!! They were helpful as can be and listened to me when I told them my problem. Theresa was awesome and answered all my questions. I would definitely recommend them to anyone who has a foot problem.
SN
Suzanne Nelson
Jan 8, 2026
5.0
Lyndsey was amazing. Her professionalism ans knowledge was exemplary. Ask for her when visiting the Charlottesville store.
KN
Ken N
Jan 3, 2026
5.0
We had an outstanding experience at The Good Feet Store. We walked in about 30 minutes before closing, and our service pro, Logan Dickey, stayed nearly two hours after 6pm to make sure my wife and I were fully taken care of. He was incredibly attentive, patient, and thorough, answering every question we had (i ask a ton) and helping us explore multiple options to find what worked best without making it feel overwhelming or burdensome. We left set up with the Family+ plan and felt confident in our choices. Merry Christmas to us, and a great start to a New Year’s resolution to finally stop complaining about foot, ankle, and back pain.
JD
Jacob Danos
Dec 30, 2025
5.0
Stephen Landrum helped me out today. He was wonderful, very helpful and knowledgeable. He was a delight. Helped me get a new lease on a life. No more feet pain.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from inserts and insoles available online or in drug stores?
Good Feet Arch Supports are designed to provide firm yet flexible function to help correct poor foot biomechanics, offering long-term pain relief solutions.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, often the source of discomfort is the foot inside the shoe, not the shoe itself. Stabilizing the foot with arch supports can minimize or alleviate pain from common foot-related problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for customers aged 6 and older, arch supports are stocked in full inventory and can be taken home immediately after fitting.
How do I get a free fitting at The Good Feet Store?
You can simply stop by your local Good Feet Store for a free, no-obligation personalized fitting. Appointments are not necessary but can be scheduled if preferred.
Can I use my HSA or FSA funds to buy arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with an HSA, FSA, or HRA, but not with limited-purpose or dependent care FSAs. Check with your administrator before purchase.
What are the operating hours of The Good Feet Store in Lynchburg, VA?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
Where is The Good Feet Store located in Lynchburg, VA?
It is located at 4026 Wards Road, Lynchburg, VA 24502.
What nearby locations can I visit before or after my appointment at The Good Feet Store?
Nearby you can visit Target Store Lynchburg for shopping, Blaze Pizza for a quick meal, and Starbucks if you want to grab a coffee.
If I need mobile phone services while at The Good Feet Store, where can I go nearby?
Lynchburg Phone Fix and AT&T Kiosk are close by and can assist with mobile phone needs.
Are there any nearby grocery or pharmacy stores near The Good Feet Store?
Yes, Aldi and CVS Pharmacy are nearby for grocery and pharmacy needs respectively.
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