The Good Feet Store

4.8
418 reviews
the good feet store arch supports

Business Details

4026 Wards Road, Lynchburg, VA
24502, United States
(434) 849-8461

About

Medical Supply Store
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
4026 Wards Road, Lynchburg, VA
24502, United States

Hours

Reviews

4.8
418 reviews
5 stars
374
4 stars
21
3 stars
6
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specific mentions of individual employees like Stephen, Logan, and Ryland.

Product Effectiveness

Many reviews highlighted significant improvements in foot and back pain after using the products, with customers expressing satisfaction with the results.

Pricing Concerns

Several customers expressed concerns about the high cost of products and felt pressured during the sales process, leading to mixed feelings about the overall value.

Follow-Up Issues

Some customers reported dissatisfaction with the lack of follow-up communication after their purchases, indicating a gap in customer care post-sale.
  • BR
    Brooke Ravadge
    Jan 26, 2026
    3.0
    I was pretty satisfied with my visit back in December. I’m starting to feel like I’m being disappointed. I haven’t received a 30 day follow up to see how my progress is going. I have tried to email Steven and the email was sent back saying this isn’t a valid email. No body has called me to set anything up. I’ll certainly will be contacting the store. I don’t understand what’s been going on. I’m being honest at first I had zero clue how much this investment was I was completely shocked. After a while I’ve come to terms with the fact this is a life long commitment to helping my feet. The team at the Lynchburg location was super nice and patient.
  • LD
    Lasheena Davis
    Jan 11, 2026
    5.0
    I love the good feet store!!! They were helpful as can be and listened to me when I told them my problem. Theresa was awesome and answered all my questions. I would definitely recommend them to anyone who has a foot problem.
  • SN
    Suzanne Nelson
    Jan 8, 2026
    5.0
    Lyndsey was amazing. Her professionalism ans knowledge was exemplary. Ask for her when visiting the Charlottesville store.
  • KN
    Ken N
    Jan 3, 2026
    5.0
    We had an outstanding experience at The Good Feet Store. We walked in about 30 minutes before closing, and our service pro, Logan Dickey, stayed nearly two hours after 6pm to make sure my wife and I were fully taken care of. He was incredibly attentive, patient, and thorough, answering every question we had (i ask a ton) and helping us explore multiple options to find what worked best without making it feel overwhelming or burdensome. We left set up with the Family+ plan and felt confident in our choices. Merry Christmas to us, and a great start to a New Year’s resolution to finally stop complaining about foot, ankle, and back pain.
  • JD
    Jacob Danos
    Dec 30, 2025
    5.0
    Stephen Landrum helped me out today. He was wonderful, very helpful and knowledgeable. He was a delight. Helped me get a new lease on a life. No more feet pain.

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Brand Certified Facts from The Good Feet Store

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Certified February 15, 2026Yext Knowledge Graph
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