Customer Service
The staff is consistently described as friendly, professional, and attentive, providing excellent customer service throughout the entire process.
Comfort and Care
Patients frequently mention feeling comfortable and well-cared for during procedures, with many noting the staff's efforts to ease anxiety.
Professionalism
Dr. Patel and his team are praised for their professionalism, skill, and thorough explanations of procedures, contributing to a positive overall experience.
Billing Issues
Several reviews highlight concerns regarding billing practices, including unexpected charges and issues with insurance claims.
Mixed Experiences
While many reviews are positive, there are notable negative experiences related to communication and administrative issues, indicating inconsistency in service.