Brand Certified
LensCrafters
4.9(568 reviews)
Certified by LensCrafters • Feb 22, 2026
Business Details
11736 W Broad St, Henrico, VA
23233-1189, United States
Certified by LensCrafters • Feb 22, 2026
(804) 360-1890
Certified by LensCrafters • Feb 22, 2026
https://local.lenscrafters.com/va/henrico/11736-w-broad-st.html
Certified by LensCrafters • Feb 22, 2026
About
Certified by LensCrafters • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Feb 22, 2026
Hours
Certified by LensCrafters • Feb 22, 2026
Reviews
4.9
568 reviews
5 stars
540
4 stars7
3 stars4
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their kindness, attentiveness, and professionalism, highlighting specific employees like Jimmie, Stephanie, and Ellie for exceptional service.
Repairs and Adjustments
Many reviews noted quick and free repairs for glasses and sunglasses, with customers expressing gratitude for the efficient service.
Product Selection
The store was commended for its wide variety of frames and knowledgeable staff who helped customers find suitable options.
Overall Experience
The majority of customers reported positive experiences, recommending the location for its friendly atmosphere and effective service.
- JBJennifer Besch4 days ago5.0Ayla and Jimmy were phenomenal to work with. They were so educated and happy to help. Ayla spent time on the phone with me this morning and was wonderful! She is so knowledgeable and spent time.
- SFSteve Fish5 days ago5.0A great experience at this location! Lucia, while new to the store, was wonderful, friendly and helpful. The managers were equally attentive to the whole process. Thank you!
- WKWillie KirbyFeb 9, 20265.0My first time into a Lens Crafters and immediately was met by Eve who was not pushy and was able to ask me about myself as well as my tattoos, she had a few that were from the same shop I had been tattooed at. Eve was able to show me around and then look up any information I asked of her. After forgetting my prescription and having to go home then come back today Eve was able to order the frames I wanted in the size I requested as well as the frames we agreed upon for a great deal. Insurance was not able to cover any however at the price that they gave me with the promos the final price wasn’t bad at all. Im excited to get my new glasses and wear them out. Thank you again Eve and Lens Crafters!
- CEChristopher EmmertFeb 3, 20265.0Thank you to the person that helped me. Been wearing Oakley’s for years and purchased a pair at this location less than a year ago. Sales person took care of me. Oakley does not put a screw with a grove in the frames I have. Screw came out and unable to fix. They replaced my frames. Btw new frames same set up with screw. Oakley needs to remedy not being able to use a screw driver to tighten Long story short. Location took care of me and it is very much appreciated. Thank you I will return!
- HPHope For ParentsFeb 3, 20265.0The product is perfect. Worth every penny. And the manager at the store I visited is amazing. Everything you'd want in a person and someone in a service environment where something as precious as my sight is dependent. Thank you Lens Crafters! I've also dealt with several other employees there, and to a person, they have all been great. Thank you so much! I love my glasses, and my wife loves both of hers too!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and Dolce & Gabbana among others.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link provided on their website.
What are LensCrafters' store hours?
LensCrafters is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday until 7:30 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is LensCrafters located near Parc Place at Short Pump?
Yes, LensCrafters is located within Parc Place at Short Pump, a shopping center in Henrico, VA.
Are there dining options near LensCrafters at Parc Place?
Nearby dining options include Tropical Smoothie Cafe, Maya Mexican Grill & Tequila Lounge, Anant Cuisine of India, Buffalo Wild Wings, and Frostings bakery.
What nearby places can customers visit before or after their appointment at LensCrafters?
Customers can visit places like SkateNation Plus for ice skating and laser tag, Massage Envy for spa treatments, and various hair salons such as Blossoms Nails and Sport Clips Haircuts nearby.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.
Brand Certified Facts from LensCrafters
LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: