Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
546 reviews
5 stars
520
4 stars7
3 stars4
2 stars0
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with repairs and frame selections.
Repair Services
Many reviews highlighted the quick and free repair services offered, with several customers expressing gratitude for the prompt assistance with their glasses.
Product Selection
The store was noted for having a great selection of frames, with staff providing knowledgeable recommendations tailored to individual preferences.
Appointment Efficiency
Customers appreciated the ease of making appointments and the efficiency of the service, often noting minimal wait times.
Mixed Experiences
While most feedback was positive, a few customers reported issues with order fulfillment and communication regarding delays.
- GWGayle WyckoffNov 15, 20255.0Becky greeted me promptly, actively helped me pick out eyeglass frames. Professional and courteous throughout. Highly recommend LensCrafters
- MAMarie AndersonNov 7, 20255.0Very fast attentive to my needs and very welcoming
- HCHeart CityNov 7, 20255.0Sreedevi was very kind, welcoming, helpful and patient with me.
- FFFihuOct 28, 20255.0Stephanie helped fix up my glasses for free!! She was amazing and very polite, would definitely recommend going here! Thanks Stephanie!
- PFPreston FortinOct 20, 20255.0My husband and I live 2 hours from Richmond and have searched in our area for eyeglass frames that we both like without success. When we entered this location, we were warmly greeted by Sree who found exactly what we had been hoping to find. Our experience has been totally positive and we wouldn’t hesitate to recommend them to others.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and Dolce & Gabbana among others.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' scheduling link provided on their website.
What are LensCrafters' store hours?
LensCrafters is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday until 7:30 PM, Saturday from 9:30 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is LensCrafters located near Parc Place at Short Pump?
Yes, LensCrafters is located within Parc Place at Short Pump, a shopping center in Henrico, VA.
Are there dining options near LensCrafters at Parc Place?
Nearby dining options include Tropical Smoothie Cafe, Maya Mexican Grill & Tequila Lounge, Anant Cuisine of India, Buffalo Wild Wings, and Frostings bakery.
What nearby places can customers visit before or after their appointment at LensCrafters?
Customers can visit places like SkateNation Plus for ice skating and laser tag, Massage Envy for spa treatments, and various hair salons such as Blossoms Nails and Sport Clips Haircuts nearby.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate customers with disabilities.