Kroger Pharmacy

Reviews

• YM

  yansy murillo

  Jan 15, 2026
  5.0
  Lots of patience.
• TL

  Teieko L

  Nov 12, 2025
  1.0
  Really rude cashier at the pharmacy. I also had questions about the medication, and she was very dismissive. The bathroom was a real mess too.
• LW

  Linda Wiley

  Oct 26, 2025
  1.0
  front service desk . very rude. a busy Saturday! front desk just chatting . i asked for help. they do not allow checkout of 2 items when lines in store were very long. Never had another Kroger refuse to help. only 2 cashiers long lines with full baskets. busy selfcheck.also. seniors receive no help. very sad.
• CH

  Carmen Rodriguez Hernandez

  Oct 18, 2025
  1.0
  I recently visited the Kroger Pharmacy to inquire about getting a COVID vaccine. When I approached the counter, there were two technicians working at their computers. Although they both saw me, they continued working without any clear acknowledgment beyond one of them saying a quick “hi” before returning to her task. I waited patiently, expecting that someone would at least say something like, “I’ll be with you shortly,” but that never happened. I continued to wait, feeling increasingly uncomfortable and ignored. Eventually, I decided to walk away. It was only at that point (after I was already leaving!) that the technician who initially said hello asked, “What can I help you with today?” By then, I was already frustrated and just said “nothing.” I understand that pharmacy staff are often very busy and have important work to do. However, a simple acknowledgment or letting me know there would be a short wait would have made a big difference. This lack of basic communication felt dismissive and left me with a poor impression of the customer service at this location. I’m sharing this feedback not to complain, but in the hope that it can help improve future interactions with customers. A small change in approach (such as greeting customers and providing a brief status update) can go a long way in creating a more respectful and professional environment. I hope someone in management sees this review. Thank you!
• TA

  Tyler Anderson

  Dec 12, 2015
  5.0
  Joe and the rest of the team here are great. Courteous, efficient, and willing to go the extra mile to get insurance to cooperate.

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