Kroger Pharmacy in Henrico, VA is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Really rude cashier at the pharmacy. I also had questions about the medication, and she was very dismissive. The bathroom was a real mess too.
LW
Linda Wiley
Oct 26, 2025
1.0
front service desk . very rude.
a busy Saturday! front desk just chatting . i asked for help. they
do not allow checkout of 2 items
when lines in store were very long. Never had another Kroger refuse to help. only 2 cashiers long lines with full baskets. busy selfcheck.also. seniors receive
no help. very sad.
CH
Carmen Rodriguez Hernandez
Oct 18, 2025
1.0
I recently visited the Kroger Pharmacy to inquire about getting a COVID vaccine. When I approached the counter, there were two technicians working at their computers. Although they both saw me, they continued working without any clear acknowledgment beyond one of them saying a quick “hi” before returning to her task.
I waited patiently, expecting that someone would at least say something like, “I’ll be with you shortly,” but that never happened. I continued to wait, feeling increasingly uncomfortable and ignored. Eventually, I decided to walk away. It was only at that point (after I was already leaving!) that the technician who initially said hello asked, “What can I help you with today?” By then, I was already frustrated and just said “nothing.”
I understand that pharmacy staff are often very busy and have important work to do. However, a simple acknowledgment or letting me know there would be a short wait would have made a big difference. This lack of basic communication felt dismissive and left me with a poor impression of the customer service at this location.
I’m sharing this feedback not to complain, but in the hope that it can help improve future interactions with customers. A small change in approach (such as greeting customers and providing a brief status update) can go a long way in creating a more respectful and professional environment. I hope someone in management sees this review. Thank you!
LL
Lisa Lisa
Dec 18, 2023
1.0
Since Mr Linkous retired this pharmacy has gone straight downhill. Long waits and very rude employees, especially Megan. Go anywhere else!
JG
Jason Garrigan
Feb 11, 2020
5.0
Joe and Debbie are awesome. The reason we keep coming back to this pharmacy.
Kroger Pharmacy in Henrico, VA is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturdays from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sundays from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
Where is Kroger Pharmacy Henrico located?
Kroger Pharmacy is located at 9480 W Broad St, Henrico, VA 23294, United States.
What services does Kroger Pharmacy in Henrico offer?
The pharmacy offers prescription refills, vaccination services including Tdap, HPV, shingles, flu shots, clinical services, and health advice.
Are COVID-19 vaccines available at Kroger Pharmacy?
Yes, Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines are offered at Kroger Pharmacy by appointment.
Can I get my prescriptions refilled online at Kroger Pharmacy?
Yes, Kroger Pharmacy provides convenient online tools to request prescription transfers or refill medications anytime.
Does Kroger Pharmacy have a drive-thru service?
Yes, Kroger Pharmacy in Henrico offers drive-thru pharmacy services with extended hours.
What payment options does Kroger Pharmacy accept?
Kroger Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Kroger Pharmacy accessible for customers with disabilities?
Yes, the pharmacy offers wheelchair accessible parking, seating, restrooms, and curbside pickup.
Are there food options nearby Kroger Pharmacy?
Yes, nearby you can find restaurants like SNOWFOX, Qdoba Mexican Grill, Pizza Hut, Taco Bell, and Takara Ramen for meals before or after your pharmacy visit.
Is there a supermarket close to Kroger Pharmacy in Henrico?
Kroger Pharmacy is located near a Kroger supermarket and Sam's Club, which are convenient for grocery and household shopping alongside your pharmacy needs.