Kroger Pharmacy

3.9
28 reviews

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Henrico, VA is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
9480 W Broad St, Henrico, VA
23294, United States

Hours

Reviews

3.9
28 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • TL
    Teieko L
    Nov 12, 2025
    1.0
    Really rude cashier at the pharmacy. I also had questions about the medication, and she was very dismissive. The bathroom was a real mess too.
  • LW
    Linda Wiley
    Oct 26, 2025
    1.0
    front service desk . very rude. a busy Saturday! front desk just chatting . i asked for help. they do not allow checkout of 2 items when lines in store were very long. Never had another Kroger refuse to help. only 2 cashiers long lines with full baskets. busy selfcheck.also. seniors receive no help. very sad.
  • CH
    Carmen Rodriguez Hernandez
    Oct 18, 2025
    1.0
    I recently visited the Kroger Pharmacy to inquire about getting a COVID vaccine. When I approached the counter, there were two technicians working at their computers. Although they both saw me, they continued working without any clear acknowledgment beyond one of them saying a quick “hi” before returning to her task. I waited patiently, expecting that someone would at least say something like, “I’ll be with you shortly,” but that never happened. I continued to wait, feeling increasingly uncomfortable and ignored. Eventually, I decided to walk away. It was only at that point (after I was already leaving!) that the technician who initially said hello asked, “What can I help you with today?” By then, I was already frustrated and just said “nothing.” I understand that pharmacy staff are often very busy and have important work to do. However, a simple acknowledgment or letting me know there would be a short wait would have made a big difference. This lack of basic communication felt dismissive and left me with a poor impression of the customer service at this location. I’m sharing this feedback not to complain, but in the hope that it can help improve future interactions with customers. A small change in approach (such as greeting customers and providing a brief status update) can go a long way in creating a more respectful and professional environment. I hope someone in management sees this review. Thank you!
  • LL
    Lisa Lisa
    Dec 18, 2023
    1.0
    Since Mr Linkous retired this pharmacy has gone straight downhill. Long waits and very rude employees, especially Megan. Go anywhere else!
  • JG
    Jason Garrigan
    Feb 11, 2020
    5.0
    Joe and Debbie are awesome. The reason we keep coming back to this pharmacy.

Frequently Asked Questions About Kroger Pharmacy

What are the Kroger Pharmacy hours of operation?

Kroger Pharmacy in Henrico, VA is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturdays from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sundays from 11:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.

Where is Kroger Pharmacy Henrico located?

Kroger Pharmacy is located at 9480 W Broad St, Henrico, VA 23294, United States.