Martin's Pharmacy

Reviews

• PR

  P R

  Oct 31, 2025
  3.0
  I usually have a good experience with Martin’s Pharmacy in Harrisonburg. They have always seemed professional and friendly. But today, there was a woman standing at the counter texting on her phone and talking to the people behind the counter when the pharmacist called me forward to get my medication. I’m guessing the woman was a customer waiting for a prescription, not sure. She remained beside me about a foot away chatting with the pharmacist, who did not ask her to step away as I was asked my last name and date of birth and my medication was set on the counter. Not sure if this is normal or not, but I felt uncomfortable with the lack of privacy.
• ED

  Emilie Dawson

  Dec 30, 2021
  1.0
  My personal experiences have varied wildly depending on which staff member is assisting me. But I had one experience which made me decide to switch to a new pharmacy. I was having trouble getting a prior authorization to go through -- not their fault. So I decided I wanted to just go ahead and pay out of pocket for my medication. The pharmacist said that's not allowed. He said, if I have insurance, then I can't have any medicine unless my insurance approves it for me. He insisted that it would be fraudulent to circumvent my insurance like that, and that the pharmacy could get sued with they were caught. What??? I've paid for medicine out of pocket many times before when my insurance wouldn't cooperate. Including at that location before! He said whoever was working there must not have been aware of the laws. But that's totally not true. My prescribing doctor was very confused when I told him what happened. He explained to me that insurance is required for office visits and procedures, but for ancillary services like imaging, bloodwork and MEDICATION, it's up to my discretion if I want to apply my insurance or not. This pharmacist directly stood between me and my medicine as directed by my doctor.