Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
179 reviews
5 stars
170
4 stars
4
3 stars1
2 stars0
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Customers appreciate the quick service, with many reports of fast turnaround times for glasses and repairs.
Product Knowledge
Employees demonstrate a strong understanding of products and options, helping customers make informed decisions.
Positive Experiences
Overall, customers report high satisfaction with their experiences, often highlighting specific staff members for their exceptional service.
Communication Issues
Some customers experienced problems with communication, particularly regarding order status and insurance details.
- KSkatie StahlNov 10, 20255.0Crystal was so helpful. I came in with a broken pair of glasses. Crystal had a new pair made for me within 15 minutes. It took me longer to give my information than to get my glasses made.
- SDSarah DiOrioSep 27, 20255.0Natalie and Cheyenne were extremely friendly and super helpful. I would recommend asking for either of them. They were both very knowledgeable and answered all of my questions.
- ROReid OsborneSep 10, 20255.0I came in to get my sunglasses fixed thinking they were broken. Jasmine took them to the back and fixed them within 5 minutes! 100% recommend.
- BFBen FeskoSep 8, 20255.0Jasmine went above and beyond with my experience here at LensCrafters at the Valley Mall in Harrisonburg VA! She is attentive, knowledgeable, patient, friendly. I couldn’t have asked for a better experience. She made me feel at ease and extremely comfortable throughout the entire process. It is hard to find that someone who puts the time and effort into giving you that great experience. Thank you Jasmine!
- KRKaley RomanchenkoSep 6, 20255.0The girls are ALWAYS nice and super helpful. Safe to say I’ve gotten my glasses tightened many times by the same girl and she makes them literally brand new. They’re always helpful when you ask about prices and make purchases. I’ve never had a bad experience with them and will buy all my glasses there.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions tailored to your lifestyle, and a wide range of designer eyewear brands.
Can I use my vision insurance at LensCrafters?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Does LensCrafters offer contact lens exams?
Yes, contact lens exams are available and include detailed measurements to determine the right lenses for you. Note there is an additional fee for contact lens fittings.
What are LensCrafters’ store hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:30 PM to 5:30 PM.
Which popular designer brands can I find at LensCrafters?
You can find designer brands such as Oakley, Ray-Ban, Burberry, Versace, Michael Kors, Prada, and many more at LensCrafters.
Where is LensCrafters located in Harrisonburg, VA?
LensCrafters is located at 1925 E Market St inside Valley Mall, Harrisonburg, VA 22801-3432.
Are there any shopping options near LensCrafters for customers to explore?
Yes, customers can visit nearby stores such as KAY Jewelers, American Eagle Outfitters, Peebles Department Store, and H&M within Valley Mall.
Where can I grab a coffee or snack before or after my visit to LensCrafters?
You can enjoy refreshments at The Maple Cafe or Auntie Anne's, both located near LensCrafters in Valley Mall.
How can nearby stores like Boost Mobile or Sprint help me during my visit?
If you need mobile phone or telecommunications services, nearby stores like Boost Mobile and Sprint Store can assist you while you are at Valley Mall, making your visit more convenient.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online using LensCrafters' scheduling link or by calling their main phone number.