LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Product Quality
Many reviews highlighted the high quality of glasses and lenses, with customers expressing satisfaction with their purchases.
Efficiency
Several customers noted the quick service, with many receiving their glasses or repairs in a timely manner.
Personalized Experience
Customers appreciated the personalized attention they received, particularly from specific staff members like Cheyenne and Grace, who helped them find the right frames and lenses.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding issues with insurance and service delays.
EL
elisa lueck
Feb 7, 2026
5.0
Cheyenne at valley mall provided excellent service! Highly recommend her if you’re purchasing a new pair of glasses!
II
Iban
Jan 20, 2026
5.0
Jasmine was wonderful. Felt like I was being help by a friend and not a customer. She explained everything in detail and gave me her thoughts in things. Just very helpful and humble. 5 stars aren’t enough to rate her. Think a 10 is more like it. Thanks for helping me.
CC
Chris Carrillo
Jan 6, 2026
5.0
I had an excellent experience at this store in the Valley Mall in Harrisonburg, Virginia. The salesperson I worked with, Natalie, was outstanding. She explained all of the options available to me with my insurance and was great. I would highly recommend.
AL
Amalia Lopez
Dec 21, 2025
5.0
I had an efficient and super nice experience at LensCrafters! The customer service was great especially from Grace one the sales associates.
AH
Ann Hoover
Nov 28, 2025
5.0
Jasmine, from Harrisonburg, Va. was my Lens Crafter sales person and she was the best. I sure appreciated all of her help and opinions. Again thank you Jasmine.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
Brand Certified Facts from LensCrafters
LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: