Customer Service
Customers consistently praised the staff, particularly Rebecca and Al, for their exceptional service, professionalism, and helpfulness.
Knowledgeable Staff
Many reviews highlighted the staff's expertise in eyewear selection and insurance processes, making the experience smooth and informative.
Positive Experiences
Overall, customers reported positive experiences with the purchasing process, including frame selection and adjustments.
Appointment Issues
Some customers expressed frustration with appointment cancellations and lack of communication regarding rescheduling.
Product Quality
Customers appreciated the competitive pricing and quality of eyewear, often mentioning successful purchases and satisfaction with their selections.