Business Details
About
GymSaunaBoxing GymYoga StudioPilates StudioPersonal TrainerPublic Swimming PoolFitness Classes
At Onelife Fitness we pride ourselves on providing the Ultimate Fitness Experience to every member every time they come through our doors, and with that goal in mind we've built the nicest health clubs in the industry. Whether you are brand new to fitness or are training for your next triathlon, Onelife Fitness offers the facilities and support you need to achieve the goals you want!
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
565 reviews
5 stars
482
4 stars
24
3 stars
15
2 stars4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, welcoming, and helpful, with specific mentions of individuals like Robyn, Charles, and Shawna.
Cleanliness
The gym is frequently noted for its cleanliness, with many reviews highlighting the well-maintained facilities.
Customer Service
While many reviews commend the customer service, there are some complaints regarding inconsistent experiences, particularly during membership inquiries.
Facility Quality
The gym is appreciated for its spacious layout, variety of equipment, and overall quality, although some customers noted areas for improvement in equipment availability during peak hours.
Membership Issues
A few customers expressed dissatisfaction with membership cancellation processes and billing practices, indicating a need for better communication and support in these areas.
- CSCarlecia Stewart2 days ago5.0Coach Ty is amazing. I miss his HIIT 360 classes and recommend everyone try. It’s amazing the sense of community felt throughout no matter what time you attend! I hope to return ☺️
- MRMiriah Richardson5 days ago1.0Sorry management. I went to cancel my membership due to an injury. I was given the member services email that I’ve received no reply on. It’s been 72 hours and I still can’t reach anyone. I should’ve stayed with Planet Fitness.
- DKD. KelleyDec 17, 20253.0Might be a nice place. I wouldn't know. When I asked at the front desk for membership information and a tour, I was told I had to wait for a manager that might be in later or maybe tomorrow. The guy at the front desk just gave me a business card and said no one else could give me the information. At 07:20am on a Wednesday that's not the greatest first impression for their customer service.
- TTTaliaDec 16, 20255.0I've been a member since before they opened- everyone has always been very nice and helpful! Nice facility and FINALLY a gym with more than 2-4 racks. Aka, like 8-10+ with smiths. Lots of cable stacks, too. They are always so friendly and seem to always be trying to improve the space. Also flexible with students/those who move back and forth. I haven't tried the classes but there are lots of options for anyone interested in those.
- TCTiffany CullenDec 15, 20251.0DO NOT GET A MEMBERSHIP HERE!! I had to cancel my membership due to severe medical problems and even moved out of state for adequate medical care. The exchange started off well, and they cancelled my account immediately. As for my husband's that we had to wait an extra month before we could cancel, we've been charged for multiple months AND the Dec $150 annual fee when we haven't been in Virginia since October. They will squeeze you for every penny they can get. I'm disgusted and have never been treated like this at a gym. It's a nice facility but completely not worth the BS they'll put you through.