LensCrafters

4.8
283 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4700 Kilgore Ave, Hampton, VA
23666-2057, United States

Hours

Reviews

4.8
283 reviews
5 stars
266
4 stars
5
3 stars
1
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1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and patient throughout their experiences.

Staff Knowledge

Many reviews highlighted the staff's knowledge about products and services, helping customers make informed decisions.

Efficiency

Customers appreciated the quick service, with many noting that their glasses were ready in a timely manner.

Positive Atmosphere

The store was described as welcoming and comfortable, contributing to a pleasant shopping experience.

Product Selection

The variety of eyeglasses and frames available was frequently mentioned as a positive aspect of the store.
  • HG
    Hippie G
    Nov 14, 2025
    5.0
    The best service ever, will be back for all my eye problems here on out. Thanks for everything
  • JP
    Joshua Perez
    Nov 13, 2025
    5.0
    Went to target and walmart and got bad customer service, from the moment I came into this store I was helped and got a great deal. Thank you to Cathy
  • KE
    Kavius Ellison
    Nov 9, 2025
    5.0
    Only came in to purchase a screw for my ray bans. The agent quickly took my glasses and fixed them and cleaned them up. Once done I was looking for a number for the transaction and she said it was free. The best customer service I’ve ever had from Lens Crafters
  • JT
    Jesse Tarr
    Nov 1, 2025
    5.0
    Mrs. Corrine was very helpful. She was very patient with me and I couldn't be more happy the way she helped me. It's been long time since I've gotten glasses. She really helped me out with different type of frames. She really made my experience here good. The people were lovely. Thank yall so much!!
  • JK
    Jazmine Keemer
    Oct 26, 2025
    5.0
    I had a wonderful experience. Corrine was so fast, gentle and most importantly, patient. I came in with no glasses explaining the urge to have new ones immediately because I couldn’t see nor drive. She helped me pick up the most affordable frames and glasses.. and let’s not forget cute. My phone was dying, needed a charger. Corrine assist ed to have me comfortable during the time periods Thank you for taking your time with me and resolving my issue less than an hour. We need more people like you !

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.