Promenade at Virginia Gateway

4.8
757 reviews

About

OptometryEye Care Center
Promenade at Virginia Gateway is the local eye doctor to see for all of your eye care needs in Gainesville, VA. As your local Gainesville optometrist, Promenade at Virginia Gateway can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 14046 Promenade Commons St Gainesville, VA 20155 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Details

  • Wheelchair accessible entranceAvailable

Location

Promenade at Virginia Gateway
14046 Promenade Commons St, Gainesville, VA
20155, United States

Hours

Reviews

4.8
137 reviews
5 stars
126
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6
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What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, knowledgeable, and professional throughout their visits.

Thorough Examinations

Many reviews highlighted the thoroughness of the eye examinations provided by Dr. Pham and his team, with detailed explanations of tests and results.

Clean Environment

The office was frequently described as clean and well-maintained, contributing to a positive overall experience.

Efficient Service

Customers appreciated the efficient service, noting minimal wait times and smooth appointment processes.

Customer Loyalty

Several reviews indicated a strong customer loyalty, with many returning for years due to the excellent service and care received.
  • MM
    Medha Martis
    Nov 2, 2025
    4.0
    Quick and thorough. Courteous and professional
  • NL
    Nancy Langley
    Sep 24, 2025
    4.0
    The visit was easy to schedule, the entire staff is very friendly and knowledgeable, the location is good and the store is clean.
  • DH
    Donna Honse
    Sep 17, 2025
    5.0
    Tina was great to work with and gave honest feedback on how the different lenses looked.
  • TT
    Tim Tanner
    Sep 10, 2025
    5.0
    Dr. Pham and his staff were awesome! From check in to check out, it was not only very smooth, but very thorough. The doctors and staff made the experience great!
  • DC
    Dorene Castell
    Aug 7, 2025
    2.0
    The front desk staff does not listen to what you’re asking for.. I was given the wrong prescription trial lens by accident . When I tried to explain to the front desk that it was the wrong lens the only response was we only have one. Never asked what the correct prescription was or even consulted the doctor. I ended up leaving with just one lens.

Frequently Asked Questions About Promenade at Virginia Gateway

Why should I get an eye exam?

An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.

What is involved in an eye exam?

An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.