LensCrafters

4.8
390 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
14046 Promenade Commons St, Gainesville, VA
20155, United States

Hours

Reviews

4.8
390 reviews
5 stars
369
4 stars
6
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, especially Tina, for being friendly, knowledgeable, and attentive, making the shopping experience enjoyable.

Expertise

Many reviews highlighted the staff's expertise in helping customers choose the right frames and lenses, with specific mentions of personalized recommendations.

Store Environment

The store was noted for its clean and welcoming atmosphere, contributing to a positive shopping experience.

Quick Service

Customers appreciated the prompt service, with many mentioning quick repairs and efficient assistance.

Product Selection

The variety of frames and lens options available was frequently commended, allowing customers to find suitable choices.
  • RB
    Russell Brasser
    6 days ago
    5.0
    Worked with Tina on finding my new glasses. She was fantastic, patient, and helpful. Really took the time to help me find the right frames, and help me make the right choice of lenses.
  • DA
    Donna A
    6 days ago
    5.0
    My husband and I had a great experience at the LensCrafters with the help of Tina. Tina took her time to make sure we had the correct size frames for our face and color. We will definitely go back.
  • CC
    Cassandra C.F.T
    6 days ago
    5.0
    Mike and Jade are ALWAYS the best. Kindest people and so helpful. Have known them for quite some time through others but I finally got to get help myself. SO WONDERFUL and will always go back just for them. Had an appointment with Dr. Pham and his team as well and they are so kind and patient as well as informative. I know with this team that I will be getting my eye sight well again 🙂💚🤓😎🥸
  • BB
    Barbara Barrick
    Dec 26, 2025
    5.0
    Tina was absolutely fantastic!!! She helped us figure out what style was best for us!!!! She was patient and kind and a truly wonderful person! You are lucky to have her as an employee!!!!! She's a dream!!
  • JS
    Jane Suh
    Dec 22, 2025
    5.0
    My mother and I visited this location today for both our eyeglasses and left feeling very well taken care of and with smiles on our faces. The experience was very pleasant and easy. We worked with Mike, and, for the first time, we had someone take the time to show us all the different kinds of lens we could select from and the various price differentials. I appreciated Mike’s expertise, his patience, humor, and kindness through the whole process. We look forward to picking up our glasses in a week’s time and coming back here for more glasses in the future :)

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.