Brand Certified
LensCrafters
4.7(464 reviews)
Certified by LensCrafters • Feb 22, 2026
Business Details
3102 Plank Rd, Fredericksburg, VA
22407-1124, United States
Certified by LensCrafters • Feb 22, 2026
(540) 786-2852
Certified by LensCrafters • Feb 22, 2026
https://local.lenscrafters.com/va/fredericksburg/3102-plank-rd.html
Certified by LensCrafters • Feb 22, 2026
About
Certified by LensCrafters • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Feb 22, 2026
Hours
Certified by LensCrafters • Feb 22, 2026
Reviews
4.7
464 reviews
5 stars
414
4 stars
13
3 stars5
2 stars
7
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their outstanding customer service, highlighting specific employees like Kie, Valeria, and Crissie for their helpfulness and professionalism.
Repair Services
Numerous reviews mentioned quick and free repair services for glasses, with many customers expressing satisfaction with the efficiency and kindness of the staff during these visits.
Appointment Issues
Several customers reported dissatisfaction with appointment management, including long wait times and issues with paperwork, leading to frustration and negative experiences.
Product Availability
Customers expressed disappointment over the lack of same-day glasses production, which was previously a key advantage of the business.
- LWLeo Watkins1 day ago5.01st time using Lenscrafters, needed Meta glasses for work documentation. The lady who helped me, Brooke, was extremely knowledgeable, professional, and helpful. A very positive experience - thank you.
- LLLexx4 days ago5.0crissie was the best ! she helped me choose my frames ( because i’m indecisive ) and what protections i needed for my lenses and the best part , they were ready in an hour !
- EAEd AycockFeb 14, 20265.0Came in to look for a pair of frames for my wife. Crissie was absolutely fantastic to work with. She made great recommendations and helped my wife get a perfect fit.
- SAStephanie AllisonJan 26, 20265.0Salesperson: Kieaundra Visited LensCrafters on Jan 24, 2026, in search of burgundy frame glasses. I saw several pairs but was not sold on either. My salesperson, Kieaundra, was wearing a pair of Dolce & Gabbana frames that I admired. I asked her if the frame she was wearing was in the store, and she said no, but she could order it. I went on to have her order the frame; with that being said, she pulled off her personal frame, popped out her lenses, and adjusted it to my face measurements to ensure a proper fit before ordering my glasses. Now, I have been a customer of LensCrafters for many years and never received such wonderful service as I did on Jan 24, 2026. On a scale of 1 to 10, I score Kieaundra's customer service 100. Thank you, Kieaundra!!!!
- CBCourtney BradleyJan 24, 20261.0HORRIBLE EXPERIENCE!!! I had an appointment they did NOT honor. I was checking in when I was asked if I completed the paperwork. I told them i never received paperwork to fill out. I asked if she had the paperwork and she handed it to me. Then I was told that because I didn’t complete it BEFORE my appointment I won’t be seen. Even tho I have the paperwork in my hand to physically fill out the doctor won’t see me because she’s leaving early and it wasn’t filled out yet. Mind you, I am NOT late to my appointment at all. I specifically booked an appointment to avoid any issues. If I had received paperwork I would have filled it out but nothing was given to me. The office would not honor my appointment or the fact that the office never provided me the paperwork or requested it until I arrive. Incredibly unprofessional. Avoid this office!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the business hours for LensCrafters at Spotsylvania Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located?
LensCrafters is located at 3102 Plank Rd Ste 395, Fredericksburg, VA 22407-1124 inside Spotsylvania Mall.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling page.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters provides in-store pickup services for customers.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
How can nearby places like Fredericksburg Eye Care or Vision Health Center help me as a customer at LensCrafters?
Nearby optometrists such as Fredericksburg Eye Care and Vision Health Center offer additional eye care services you might consider. Visiting them for an eye exam or consultation can complement your eyewear purchase at LensCrafters.
What nearby shopping options are available at Spotsylvania Mall around LensCrafters?
Nearby stores at Spotsylvania Mall include clothing stores like Aerie and Victoria's Secret, shoe stores such as Finish Line and Saucony, and department stores like JCPenney and Macy's, providing convenient shopping before or after your visit to LensCrafters.
Are there any nearby places where I can grab a meal or coffee near LensCrafters?
Yes, you can enjoy a coffee or meal at nearby spots like Starbucks, Villa Italian Kitchen, and Auntie Anne's Pretzels Spotsylvania Towne Center while visiting the area.
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