Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
438 reviews
5 stars
391
4 stars
12
3 stars5
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.
Repair Services
Customers appreciate the quick and often free repair services offered, with many reporting positive experiences when getting their glasses fixed.
Product Knowledge
Several reviews mention the staff's expertise and ability to assist customers in selecting the right frames and lenses, contributing to a positive shopping experience.
Long Wait Times
Some customers expressed frustration with long wait times for appointments and services, indicating a need for improved efficiency during busy periods.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding specific staff interactions and issues with appointments, suggesting inconsistency in service quality.
- CMConnor McCannNov 16, 20255.0Crissie was very helpful and so nice! Highly recommend them here!
- BMBarbara MosleyNov 13, 20255.0Had a very positive experience ordering glasses at LensCrafters today. While the store was very busy, the person helping us was able to take care of our needs and those of others waiting to be seen. She was very positive and went above and beyond to see that everyone's needs were met. Also, we have tried other places and always end up back at LensCrafters. They have the best selection of frames and lens. They also do the most thorough job of measuring for the lens. As busy as it was today, the person who helped us took the time to measure carefully and make sure we got exactly what we wanted and needed. I have to say kudos and thank you!
- LBLindsey BrownNov 13, 20255.0Great experience! This was my first time purchasing glasses and the staff was super friendly and helpful - and very patient! They have tons of options to choose from and will gladly help you find ones that fit your face shape. Highly recommend!
- CACameron AtkinsNov 1, 20255.0Crissie was awesome! Helped me get my first pair of glasses and made the process easy!
- DWDavid WeaverOct 26, 20255.0My family has been to LensCrafters numerous times. Both to buy new glasses and to get old glasses repaired. The service is always excellent and the prices are reasonable. Minor repairs are usually done at no cost.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the business hours for LensCrafters at Spotsylvania Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located?
LensCrafters is located at 3102 Plank Rd Ste 395, Fredericksburg, VA 22407-1124 inside Spotsylvania Mall.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling page.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters provides in-store pickup services for customers.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
How can nearby places like Fredericksburg Eye Care or Vision Health Center help me as a customer at LensCrafters?
Nearby optometrists such as Fredericksburg Eye Care and Vision Health Center offer additional eye care services you might consider. Visiting them for an eye exam or consultation can complement your eyewear purchase at LensCrafters.
What nearby shopping options are available at Spotsylvania Mall around LensCrafters?
Nearby stores at Spotsylvania Mall include clothing stores like Aerie and Victoria's Secret, shoe stores such as Finish Line and Saucony, and department stores like JCPenney and Macy's, providing convenient shopping before or after your visit to LensCrafters.
Are there any nearby places where I can grab a meal or coffee near LensCrafters?
Yes, you can enjoy a coffee or meal at nearby spots like Starbucks, Villa Italian Kitchen, and Auntie Anne's Pretzels Spotsylvania Towne Center while visiting the area.