Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
449 reviews
5 stars
402
4 stars
12
3 stars5
2 stars
7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with repairs and purchases.
Repair Services
Numerous reviews highlighted the quick and free repair services offered, with many customers expressing gratitude for the assistance.
Mixed Experiences
While many had positive interactions, some customers reported issues with long wait times and unprofessional behavior from certain staff members.
Product Availability
Customers appreciated the wide selection of frames and the ability to get glasses quickly, although some expressed disappointment over the loss of same-day service.
- NRNolan Robeson3 days ago5.0It started off rough because the doctor wasn’t there for my appointment time at 5 pm, but all the girls really brought the score up. I think the one girls name was Valeria and then Crissie (not sure how to spell it) were both amazing with the whole incident. Crissie helped me find a pair of frames and was the kindest individual to me about answering my questions and providing me with all the information that I needed to make the right call. Overall I believe your associates really did a wonderful job and it looked like they worked really well together. I will be coming back again. Great customer service from them all.
- RPronny perdomoJan 1, 20265.0Came in to get my frames fixed and they got me in and out friendly staff great people def would come and recommend people
- JRJhon RangelDec 29, 20255.0Crissie was incredibly kind and provided excellent customer service.
- BLBryan LindamoodDec 27, 20255.0Every time I’m here it’s such a great experience! A special shout out to Chrissie with your help! I broke my glasses and she was able to change out my lenses with an older pair of frames that I saved and it was much appreciated! Thank you so much and I’ll see you again soon!
- MMMatthew MDec 3, 20255.0I had an appointment with Vista Eye Specialists this morning, upon arrival I noticed their receptionist being very rude to an elderly patient. I patiently waited to check in only to receive the same rude service and then being told I couldn't be seen. My father who had accompanied me suggested we try lenscrafters as he has had great experiences there. We arrived and were greated with a smile and incredibly friendly service. They checked my insurance information and said they could see me later today. They were incredibly helpful in gathering my information and nothing but smiles. My visit was flawless filled with laughter and comfort for someone who was a little worried about a visit. I highly recommend them if you're new to eye doctors and just looking for a team that genuinely cares, would give 10 stars if I could!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the business hours for LensCrafters at Spotsylvania Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is LensCrafters located?
LensCrafters is located at 3102 Plank Rd Ste 395, Fredericksburg, VA 22407-1124 inside Spotsylvania Mall.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling page.
Does LensCrafters offer in-store pickup for products?
Yes, LensCrafters provides in-store pickup services for customers.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands including Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
How can nearby places like Fredericksburg Eye Care or Vision Health Center help me as a customer at LensCrafters?
Nearby optometrists such as Fredericksburg Eye Care and Vision Health Center offer additional eye care services you might consider. Visiting them for an eye exam or consultation can complement your eyewear purchase at LensCrafters.
What nearby shopping options are available at Spotsylvania Mall around LensCrafters?
Nearby stores at Spotsylvania Mall include clothing stores like Aerie and Victoria's Secret, shoe stores such as Finish Line and Saucony, and department stores like JCPenney and Macy's, providing convenient shopping before or after your visit to LensCrafters.
Are there any nearby places where I can grab a meal or coffee near LensCrafters?
Yes, you can enjoy a coffee or meal at nearby spots like Starbucks, Villa Italian Kitchen, and Auntie Anne's Pretzels Spotsylvania Towne Center while visiting the area.