Brand Certified
Eye Doctor Office
4.1(306 reviews)
Certified by Eye Doctor Office • Feb 22, 2026
Business Details
3102 Plank Rd, Fredericksburg, VA
22407, United States
Certified by Eye Doctor Office • Feb 22, 2026
(540) 786-2020
Certified by Eye Doctor Office • Feb 22, 2026
https://local.lenscrafters.com/eyedoctors/va/fredericksburg/3102-plank-rd.html
Certified by Eye Doctor Office • Feb 22, 2026
About
Certified by Eye Doctor Office • Feb 22, 2026
OptometryEye Care CenterLensCrafters OD
Eye Doctor Office is the local eye doctor to see for all of your eye care needs in Fredericksburg, VA. As your local Fredericksburg optometrist, Eye Doctor Office can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 3102 Plank Rd Fredericksburg, VA 22407 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Certified by Eye Doctor Office • Feb 22, 2026
Hours
Certified by Eye Doctor Office • Feb 22, 2026
Reviews
4.1
306 reviews
5 stars
204
4 stars
29
3 stars
23
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Customers frequently reported a lack of communication regarding paperwork and appointment details, leading to confusion and frustration.
Rushed Appointments
Many reviews indicated that appointments felt rushed, with insufficient time for thorough examinations and patient questions.
Staff Performance
While some staff members received praise for their friendliness and professionalism, others were criticized for being cold or unhelpful.
Long Wait Times
Numerous customers experienced long wait times both for their appointments and to see the doctor, often exceeding an hour.
Mixed Experiences with Doctors
While some patients praised specific doctors for their thoroughness and care, others reported unsatisfactory experiences with rushed exams and lack of attention.
- DBDanielle BealFeb 11, 20265.0I appreciate the doctors knowledge, honesty, and helpfulness.
- POPeter OberleJan 25, 20262.0Apparently was supposed to receive a call and email to fill out forms. Never received it. Went in and it felt like the eye doctor was rushing us and also untrained
- MMMeriJan 23, 20261.0It pains me to even give one star- if I could give less than one star I would. It was a waste of time. When I arrived, I was asked if I had my paperwork completed. What paperwork? Nothing had been emailed -or communicated otherwise- to me stating I needed to have paperwork done *before* I arrived. I was then asked if I brought my old contacts box with me, or a photo of it or my old prescription. No communication between the office and I (which was no less than 4 reminder emails about the appointment) stated *anything* about having those things. The optometrist was apparently a stickler about *my* being on-time (which I was- I was actually10 min early) but she strolled into the office at about 15 minutes past when my appointment was supposed to start. Then upon seeing that I didn't have my contacts box or old prescription, left me in the office and like a coward had her poor, very sweet office clerk tell me that the optometrist would not see me at all. I will never, ever give my time or money to this office in the future, I don't care if they take my insurance, I'd rather pay out of pocket elsewhere. The office staff was great. They deserve a better boss.
- MWMary WebsterJan 13, 20265.0Very accommodating and professional
- JBJessica BradshawDec 16, 20251.0Felt very rushed during appointment and did not receive my results from any of the tests that were ran. Was charged more due to the fact of having diabetes. This office is a preferred location and I am not sure why that is.
Frequently Asked Questions About Eye Doctor Office
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an eye exam?
An annual eye exam detects vision and eye health issues, as well as general health problems like diabetes and high blood pressure early, enabling prompt treatment.
What is involved in an eye exam at Eye Doctor Office?
The eye exam includes comprehensive tests assessing vision and eye health; the optometrist will discuss results and determine your prescription if needed.
How is a contact lens exam different from a regular eye exam?
While the comprehensive eye exam assesses overall eye health, a contact lens fitting takes detailed eye measurements to find the right lenses, involving an additional fee.
Where is Eye Doctor Office located?
The office is located at 3102 Plank Rd, Ste 395, Fredericksburg, VA 22407, inside Spotsylvania Mall.
What are the Eye Doctor Office's hours of operation?
Open Monday to Thursday from 10:00 AM to 7:00 PM, Saturday from 11:00 AM to 4:00 PM, and closed on Friday and Sunday.
How can I schedule an eye exam at Eye Doctor Office?
You can schedule your eye exam online via the provided LensCrafters scheduling link or call the main phone at +1 540-786-2020.
What payment methods does Eye Doctor Office accept?
Payments can be made with American Express, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Are there any nearby places to visit before or after my appointment at Eye Doctor Office?
Yes, Spotsylvania Mall hosts many stores such as Belk, Spencer's, and Elite Jewelers nearby where you can shop or dine.
Is there a place nearby where I can get a coffee or tea near Eye Doctor Office?
You can enjoy bubble tea or coffee at Tea Tyme & Bubblicious or visit Teavana, both located near the eye doctor office in Spotsylvania Mall.
Where can I find eyewear or accessories near Eye Doctor Office?
Nearby stores like Sunglass Hut and Pandora offer eyewear and fashion accessories for your convenience in Spotsylvania Mall.
Brand Certified Facts from Eye Doctor Office
Eye Doctor Office partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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