At New River Valley Hearing & Balance, we’re dedicated to helping patients of all ages hear clearly, stay steady, and stay connected to the people they love. As the only practice in the region offering AIB-certified balance testing and exclusive access to LACE AI auditory training, we provide a level of care you won’t find anywhere else in the New River Valley.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.