CycleBar® Falls Church is more than a ride. It’s a journey of self-discovery. With indoor cycling rides designed for all fitness levels, we promise to empower, inspire, and elevate you throughout every day.
I had a deeply disappointing and distressing experience at CycleBar, despite being a loyal customer for several months. During my most recent visit, another client mistakenly assumed my locker was hers and tampered with the combination, locking my belongings inside. CycleBar has signs clearly instructing clients not to lock the lockers—a policy I followed—so I was shocked to find myself unable to access my items.
To make matters worse, I was informed that their spare key had been "stolen," and they refused to call a locksmith to help retrieve my belongings. Because this was deemed a "civil matter," I was told I had to wait until the manager agreed to unlock the locker when a new key arrived. Even though the manager acknowledged there was a tool available to open the locker, she refused to allow the receptionists—who were willing to assist—to use it, citing potential damage to the locker.
I was left without access to my car keys, house keys, cellphone, and shoes for two days. I was literally stranded in socks. The manager I spoke with was unhelpful and apathetic, even going so far as to blame me for locking the locker—when it was clearly another client who had done so. One other client who witnessed the situation advocated on my behalf, as I felt completely unsupported and even ganged up on by the manager and reception staff.
What I still can’t understand is how a business can value the condition of a locker more than the well-being of a loyal customer. This situation directly affected my ability to do my job, as I rely on my vehicle for transportation and my phone for essential work-related verifications.
This experience has left me feeling disregarded and disrespected, and I will never be returning to CycleBar. I sincerely hope they reevaluate how they handle situations like this in the future.
MH
Michael Howe
Jan 12, 2020
5.0
Great rides and a great workout.
CC
Cassandra
Feb 4, 2019
5.0
Staff is so friendly and makes you feel very welcome! The classes are fun yet a really challenging workout. Really nice equipment and facilities that are clean and modern. With all the amenities all you need to do is show up! Love that you can track your stats and that you have an email waiting for your in your inbox after class. The Web site is also great to be able to track performance over time. All the instructors are great! Sylva is an awesome instructor who brings a ton of energy and makes the class really fun and challenging!
LL
Lauren Lynch
Jul 15, 2018
5.0
Clean studio, energizing instructors, and very nice front desk staff who always help you with check in.
AR
Anna Robbins
Jan 5, 2018
5.0
Staff is amazing! Rides are great! Always a good time!
CycleBar Falls Church is an indoor cycling studio offering rides designed for all fitness levels to empower, inspire, and elevate you.
Where is CycleBar Falls Church located?
It is located at 301 West Broad Street, Falls Church, VA 22046, USA.
What are the operating hours of CycleBar Falls Church?
CycleBar Falls Church is open Monday to Thursday from 5:30 AM to 8:15 AM and 4:45 PM to 7:30 PM, Friday from 5:30 AM to 8:15 AM and 11:45 AM to 1 PM, Saturday 7:30 AM to 11:15 AM, and Sunday 8:45 AM to 12:30 PM.
How can I reserve a bike at CycleBar Falls Church?
You can reserve a bike by visiting https://cyclebar.com/location/falls-church or clicking the 'Click Here to Reserve a Bike' link on their website.
What contact options are available for CycleBar Falls Church?
You can contact them by phone at +1 571-249-3216 or via email at fallschurch@cyclebar.com.
Does CycleBar Falls Church have an online presence on social media?
Yes, they have a Facebook page at https://www.facebook.com/171179136738509, Instagram handle '@cb_fallschurch', and Twitter handle '@cyclebar'.
What type of fitness classes are offered at CycleBar Falls Church?
They offer indoor cycling classes suitable for all fitness levels, focusing on group fitness and spinning experiences.
Are there any nearby restaurants where I can eat before or after my cycling class?
Yes, nearby restaurants include Anthony's Restaurant (Greek), La Caraqueña (Latin American), Stratford Garden, Doorstep Dinners, Liberty Barbecue, and baddpizza (Pizza).
What nearby places can I visit for coffee or a quick snack near CycleBar Falls Church?
Starbucks is nearby, offering coffee and snacks, which is convenient before or after your workout.
Are there any useful services close to CycleBar Falls Church that might help during my visit?
Yes, nearby services include the Post Office-Falls Church, Coinstar Kiosk for money transfers, Citizens ATM, Western Union, and FedEx Office Print & Ship Center.