Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
153 reviews
5 stars
134
4 stars
6
3 stars1
2 stars
3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews highlight exceptional customer service, with staff being described as friendly, knowledgeable, and patient.
Product Selection
Customers appreciate the wide selection of frames and the affordability of the products offered.
Store Environment
The store is noted for being clean, welcoming, and well-organized, enhancing the overall shopping experience.
Mixed Experiences
While many reviews are positive, there are a few instances of poor service, indicating inconsistency in customer experiences.
- MGMelissa GrayJan 3, 20265.0Great service! Appreciated the hands on help with finding the perfect frames. Khalil and his associate (didn’t get her name) were great to work with.
- KHKristen HamidDec 30, 20255.0Great experience. Will come again
- SGSofanit GetahunDec 24, 20255.0Paul the senior optician was extremely helpful. We arrived at the store five minutes before closing, and he graciously assisted us in getting new glasses for my daughter after her frames broke. He never made us feel rushed and remained professional throughout the entire process. Excellent customer service—some of the best I’ve experienced in a long time.
- SSsally stephensDec 18, 20255.0Great service, clean environment & wonderful selection. Gets very busy during the weekend. Shopping in the morning during the week is perfect.
- ATAmy TanzilloDec 10, 20255.0Today I visited Warby Parker in the Mosaic looking for new progressive prescription glasses. I was immediately greeted and felt genuinely attended to. The team was incredibly patient with my indecisiveness, showing me several options and offering thoughtful guidance. Excellent customer service—I would return again in a heartbeat!
Frequently Asked Questions About Warby Parker Mosaic
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What is the address and location of Warby Parker Mosaic?
Warby Parker Mosaic is located at 2920 District Ave., Suite 130A, Fairfax, VA 22031.
What are the store hours for Warby Parker Mosaic?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Mosaic?
You just need to bring your eyes to try on frames. If purchasing prescription glasses or contacts, bring a digital or physical copy of your current prescription. Bring your FSA or HSA card if you plan to use those for payment. Note that the store is cashless and accepts credit and debit cards only.
Does Warby Parker Mosaic accept vision insurance?
Yes, the store is in-network with several major insurance providers and also accommodates out-of-network benefits. Coverage depends on location and plan.
Can I get measurements and adjustments at Warby Parker Mosaic?
Yes, they provide optical measurements and adjustments. Every Warby Parker frame comes with complimentary adjustments for life.
What is Warby Parker Mosaic's return and exchange policy?
They have a 30-day hassle-free return or exchange policy for eyewear and accessories. Contact lens returns and exchanges are accepted within 30 days if unopened in original packaging.
Does Warby Parker Mosaic offer gift cards?
Yes, physical gift cards can be purchased online or in store, and e-gift cards are also available for instant delivery.
Which brands of eyewear and contact lenses are available at Warby Parker Mosaic?
They offer brands including Warby Parker, Acuvue, Air Optix, Biofinity, Hubble, Dailies, Clariti, and many more.
What nearby places can I visit before or after shopping at Warby Parker Mosaic?
Nearby, you can visit the Angelika Film Center and Cafe for movies, enjoy meals at restaurants like Bartaco, Shake Shack, or Naja Kitchen, and shop at boutiques like Scout and Molly’s of Mosaic or Kendra Scott.
Are there local optometrists near Warby Parker Mosaic for eye exams?
Yes, Focus: Doctors Of Optometry is nearby and can assist with eye exams.