Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many highlighting exceptional service experiences.
Product Selection
The store offers a wide variety of frames and lenses, which customers appreciated for both style and affordability.
Mixed Experiences
While many reviews were positive, there were a few instances of poor customer service that left some customers disappointed.
Store Environment
Customers noted the store was clean, organized, and had a welcoming atmosphere, making the shopping experience enjoyable.
RE
Reed Ellis
2 days ago
5.0
Great customer service and the salesperson was tremendous.
DA
dean albani
5 days ago
5.0
It's a great place to have your glasses,they are the best in customer service with warm hospitality and professional.
LR
Lizbeth Ralda
6 days ago
5.0
I always have a great experience here! The staff is so kind and helpful, and I’m beyond happy with the two pairs of glasses I picked out. Great service and selection, I definitely recommend.
CS
Christine Stapp
6 days ago
5.0
Warby Parker at Mozaic, VA is a really convenient location with a variety of options and great customer support. They will check your insurance to see if benefits apply. Also, I really appreciated the help selecting frames to fit my face size/shape AND received honest, instant reviews. It is very helpful to know (immediately) if a frame does NOT look good 👍🏻
MN
Moi Nee
Jan 28, 2026
5.0
I don't know their names but the two mosaic employees who just helped me were gems!! They went out of their way to help me find frames that fit my face best even if that meant going back and forth on options or digging out secret frames from the back room. They were super cool, thank you so much for your help!!
Frequently Asked Questions About Warby Parker Mosaic
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
Brand Certified Facts from Warby Parker Mosaic
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Certified February 22, 2026Yext Knowledge Graph
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