The Good Feet Store

4.8
538 reviews
the good feet store arch supports

About

Prosthetics
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
11893 Grand Commons Ave, Fairfax, VA
22030, United States

Hours

Reviews

4.8
538 reviews
5 stars
480
4 stars
33
3 stars
8
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their professionalism, knowledge, and helpfulness, particularly highlighting individuals like Dominique, Demetry, and Rashad.

Product Effectiveness

Many customers reported significant pain relief and improvement in foot conditions after using the products, particularly for issues like plantar fasciitis and knee pain.

Personalized Experience

The fitting process was described as thorough and tailored to individual needs, with staff taking time to explain options and ensure comfort.

Pricing Concerns

Several reviews mentioned the high cost of products, with some customers feeling the prices were steep compared to the perceived value.

Return Policy Issues

A few customers expressed dissatisfaction with the return policy, feeling it lacked flexibility and transparency.
  • KO
    Kimberly O'Grady
    Nov 15, 2025
    5.0
    Great experience! Peter was very thorough and took the time to answer my questions and explain everything. I’m really happy with my inserts and can already tell a difference in just simple walking
  • MK
    Maurene Kerzner
    Nov 12, 2025
    5.0
    My husband and I went to THE GOOD FEET STORE located at 11893 Grand Commons Ave, Fairfax, VA 22030 on Saturday, November 8, 2024 to see about what THE GOOD FEET STORE would be able to offer me to help my back. I've been to a few doctors to see if they could help with the pain, and since I had just seen a commercial for the store, we thought we would see what it was all about. We were greeted by Peter Sun, Senior Arch Support Specialist. He took his time explaining to us about all the benefits of the arch system, and then he showed us hot it all worked. Peter was very informative about the products. He spent a lot of time explaining everything. He was very thorough, and we never felt rushed. He knows "his stuff" for sure. We were so impressed by Peter, that my husband was also fitted for the arch support system. We both left the store with 4 or mire shopping bags of things. We have been faithful in using the arch supports every day as directed. We aren't sure just yet if they are helping, but we feel confident that they will give us some much needed relief. We were very impressed with Peter and all of his knowledge of the products. He certainly won us over. Hopefully my back will feel some relief in the coming weeks. My husband is sure the he will be able to swing his golf club better with his new found arch supports. Thanks again Peter for all of your help. Sincerely, Maurene and Ken Kerzner
  • BC
    Bernard Carpenter
    Oct 28, 2025
    5.0
    Awesome atmosphere and experience....Very thorough ❣️❣️❣️
  • CW
    Cresia Walker
    Oct 19, 2025
    5.0
    We had a wonderful experience with Dominique. She was pleasant and very helpful and made the process extremely easy. We are also very happy with the inserts. Thank you again Dominique!!
  • NM
    Natasha M.
    Oct 18, 2025
    5.0
    I had an initial appointment with Rashad and he did a fantastic job getting me the inserts. After one month of using the inserts, the improvements were right there - no more knees or lower back pains even after a whole day of walking and climbing rocks and stairs. Game changer!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.