The Good Feet Store

4.8
547 reviews
the good feet store arch supports

About

Medical Supply Store
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
11893 Grand Commons Ave, Fairfax, VA
22030, United States

Hours

Reviews

4.8
547 reviews
5 stars
488
4 stars
33
3 stars
8
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their knowledge, friendliness, and willingness to help, with specific mentions of employees like Dominique, Demetry, and Peter.

Product Effectiveness

Many customers reported significant improvements in foot pain and comfort after using the arch supports, highlighting the effectiveness of the products.

Pricing Concerns

Several reviews noted that the products are expensive, with some customers expressing concerns about the return policy and overall value for the price.

Appointment Management

There were complaints regarding appointment notifications and scheduling, indicating a need for better communication about changes.
  • YT
    Yui Tuininga
    1 day ago
    5.0
    Rashad was the best. He helped us find good insoles for my son, and he also helped out with my son's posture.
  • SG
    Samantha Gaddis
    Jan 3, 2026
    5.0
    Great experience with Peter. He was very thorough and patient as I tried the support systems. I felt so much better leaving than when I walked in. Hopefully all will continue to get better but as for now so far so good! Thanks Peter Sun
  • BB
    Barbara Bird
    Jan 2, 2026
    5.0
    Rashad was great. Understood my age, body, and personality. I was already wearing orthotics so the test walk was not a big deal, but the balance test sold me. I got the family pack! I really did not need or want the vibrator, support socks or slippers but they came with the (quite high) price. Much money spent by them in very posh packaging
  • SR
    Savino Recine
    Dec 13, 2025
    5.0
    When my wife and I went to the store we were looking for a comfortable pair of shoes, Dominic gave us an incredible demonstration of what we really needed, she has a great carisma and an immense knowledge of the product. We could not be any happier to have find the right product and to have met a nice person as Dominic. Do yourself a favor, go to the store and have Dominic taking care of you SHE WILL!
  • RR
    Rhacquel Reyes
    Nov 28, 2025
    1.0
    We had an appt to come in at 5pm on Wednesday, Nov 26. However when we arrived at 4:50pm, they told us that the store is closing for Thanksgiving. We received notification via email that the appointment was still on. The employee who set our appt did call my mom at 12:30pm that day but she was at work and couldn’t pick up the phone so she was not able to hear the message for the cancellation. We told the employee that she should have notified us a few days prior to inform us of the change in schedule so that we can adjust. This was an inconvenience as we had planned to exchange my mom’s relaxer as it was not supporting her well. In the future, it would be advised to notify your customers a few days in advance of any changes in appointments.

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.