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the good feet store arch supports
Brand Certified

The Good Feet Store

4.8
(555 reviews)

Business Details

11893 Grand Commons Ave, Fairfax, VA
22030, United States
(703) 259-0580

About

Medical Supply Store
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Details

  • Onsite servicesAvailable

Location

The Good Feet Store
11893 Grand Commons Ave, Fairfax, VA
22030, United States

Hours

Reviews

4.8
555 reviews
5 stars
495
4 stars
33
3 stars
8
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their knowledge, patience, and personalized assistance, particularly highlighting individuals like Dominique, Rashad, and Demetry.

Product Effectiveness

Many customers reported significant improvements in foot pain and comfort after using the insoles, although some expressed concerns about the high cost and effectiveness.

Pricing Concerns

Several reviews mentioned the high prices of products and the lack of a flexible return policy, leading to dissatisfaction among some customers.

Store Experience

The store atmosphere was described as welcoming and professional, with many customers appreciating the thorough explanations and personalized fitting process.
  • JD
    Josh Donaldson
    Feb 15, 2026
    5.0
    I would like to praise Dominic. She's absolutely the best customer service. She handled all of my questions and concerns, so that I was fully prepared for everything. It's not cheap, but nothing cheap is worth it. It was a great experience and the insoles have a difference in just a couple of weeks. If you can do it I would suggest the sooner the better.
  • PG
    Patricia St. George
    Jan 30, 2026
    5.0
    Great service from Dominique Prior-Metzinger who was thorough and patient.
  • SD
    steve daly
    Jan 30, 2026
    5.0
    Great and personal service focused on getting me right.
  • DG
    Danyele Greenfield
    Jan 30, 2026
    5.0
    Demetry and RJ were incredible to work with! My parents and I went into the Good Feet Store and they were both excellent, very knowledgeable about the product and asked all the right questions to make our experience smooth. Thanks again!
  • CM
    Carrie Markels
    Jan 29, 2026
    5.0
    My teen is a figure skater. The soles of her feet have been bothering her lately and coach suggested some inserts. My husband got sold hard half insoles for athletes without any cushion because she didn't have toe room for the cushion part. This incomplete product cost a whopping $500 for the non refundable pair. They tried to sell him 3 pair. A good pair of fitted insoles with arch support can be found for $100 or less at any decent running store with foot scanning technology. Not to mention many less expensive online options that can be tried and returned as needed. These Good Feet stores should close shop for disreputable sales tactics and 0 refund policy. I'm still fuming. One of the store managers Dimitri called and said he'd work with us on some insole options or a refund. We have an appt set for Sat. Increasing the rating by 1 star for the support call today. Will see how it goes. We went back to the Good Feet store after trying out the insoles for a couple weeks in her Skates. They stilll weren't comfortable for her and they allowed us to return the purchase which was very much appreciated. Thank you for understanding!

Frequently Asked Questions About The Good Feet Store

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Brand Certified Facts from The Good Feet Store

The Good Feet Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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