The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Customers consistently praised the staff for their knowledge, patience, and personalized assistance, particularly highlighting individuals like Dominique, Rashad, and Demetry.
Product Effectiveness
Many customers reported significant improvements in foot pain and comfort after using the insoles, although some expressed concerns about the high cost and effectiveness.
Pricing Concerns
Several reviews mentioned the high prices of products and the lack of a flexible return policy, leading to dissatisfaction among some customers.
Store Experience
The store atmosphere was described as welcoming and professional, with many customers appreciating the thorough explanations and personalized fitting process.
JD
Josh Donaldson
Feb 15, 2026
5.0
I would like to praise Dominic. She's absolutely the best customer service. She handled all of my questions and concerns, so that I was fully prepared for everything. It's not cheap, but nothing cheap is worth it. It was a great experience and the insoles have a difference in just a couple of weeks. If you can do it I would suggest the sooner the better.
PG
Patricia St. George
Jan 30, 2026
5.0
Great service from Dominique Prior-Metzinger who was thorough and patient.
SD
steve daly
Jan 30, 2026
5.0
Great and personal service focused on getting me right.
DG
Danyele Greenfield
Jan 30, 2026
5.0
Demetry and RJ were incredible to work with! My parents and I went into the Good Feet Store and they were both excellent, very knowledgeable about the product and asked all the right questions to make our experience smooth. Thanks again!
CM
Carrie Markels
Jan 29, 2026
5.0
My teen is a figure skater. The soles of her feet have been bothering her lately and coach suggested some inserts. My husband got sold hard half insoles for athletes without any cushion because she didn't have toe room for the cushion part. This incomplete product cost a whopping $500 for the non refundable pair. They tried to sell him 3 pair. A good pair of fitted insoles with arch support can be found for $100 or less at any decent running store with foot scanning technology. Not to mention many less expensive online options that can be tried and returned as needed. These Good Feet stores should close shop for disreputable sales tactics and 0 refund policy. I'm still fuming.
One of the store managers Dimitri called and said he'd work with us on some insole options or a refund. We have an appt set for Sat. Increasing the rating by 1 star for the support call today. Will see how it goes.
We went back to the Good Feet store after trying out the insoles for a couple weeks in her Skates. They stilll weren't comfortable for her and they allowed us to return the purchase which was very much appreciated. Thank you for understanding!
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet arch supports differ from typical inserts and insoles?
Good Feet Arch Supports are designed to provide firm yet flexible support to correct poor foot biomechanics, offering long-term pain relief, unlike generic inserts.
Can arch supports help if I already wear good shoes but still have foot pain?
Yes. Often, foot discomfort comes from foot mechanics rather than shoes. Good arch supports stabilize the foot, minimizing or alleviating pain from common foot problems.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for customers aged 6 and up. The Good Feet Store stocks a full inventory, so once fitted, you can wear your new arch supports home immediately.
How can I get a free fitting for arch supports at The Good Feet Store?
You can simply stop by your local Good Feet Store for a free, no-obligation personalized fitting. Appointments are not necessary but can be scheduled if preferred.
Can I use my HSA or FSA funds to purchase arch supports at The Good Feet Store?
Yes, arch supports are eligible for reimbursement with HSAs, FSAs, or HRAs. Be sure to check with your administrator, as coverage varies and excludes limited-purpose or dependent care FSAs.
What are the store hours for The Good Feet Store in Fairfax, VA?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
Where is The Good Feet Store located in Fairfax, VA?
It is located at 11893 Grand Commons Ave, Fairfax, VA 22030, USA.
Which nearby running and shoe stores could I visit along with The Good Feet Store at Fairfax Corner?
Nearby, you can visit Potomac River Running Store and Saucony, both specializing in shoes and sportswear, which can complement your visit to The Good Feet Store for arch supports.
What other shopping options are available near The Good Feet Store in Fairfax?
Nearby shopping includes Monkee's of Fairfax for women's clothing, Belle Mode Intimates for lingerie and bridal, and Undeniable Boutique offering various fashion items.
Are there dining or fitness places close to The Good Feet Store that I could visit before or after my appointment?
Yes, neighboring options include Ozzie's Good Eats for dining, F45 Training Fairfax Corner and Studio Be Pilates for fitness and sports activities.
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