At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Many customers praised the gym for being clean and well-maintained, although some noted issues with the locker rooms and bathrooms needing more attention.
Staff Performance
While some staff members received positive feedback for being friendly and helpful, others were criticized for poor customer service and lack of engagement.
Equipment Maintenance
Several reviews mentioned that equipment is often broken and takes a long time to be repaired, leading to frustration among members.
Temperature Control
Numerous customers complained about the gym being too hot and the air conditioning not functioning properly, making workouts uncomfortable.
Overcrowding Issues
Some members expressed concerns about overcrowding, particularly from high school students, which affects their workout experience.
DL
David L
Oct 31, 2025
5.0
Great facilities and equipment well taken care of. Great Staff as well.
BA
BADR Alenazi
Sep 17, 2025
1.0
I have a Black (Gold) membership at this gym, and unfortunately, I had a very bad experience. Someone broke my locker and took my belongings. The staff returned my items with the lock broken in two pieces, and the worst part was that my clothes were given back to me in a bag mixed with other people’s underwear! This is completely unacceptable. I will not stay silent or accept this humiliation, and I expect proper compensation for this mess. I strongly urge the management to take immediate action regarding locker security,
cleanliness, and member privacy.
I already sent an email to the address you provided, and it has been two days with no response from anyone. This is another disgrace and shows a lack of respect for your members.
FK
Francis Kelly
Aug 28, 2025
1.0
I need to report the ongoing issue with the hot water. Almost every morning, I turn on my shower and wait for the water to heat up, but sometimes it doesn't. This has been a recurring problem for several months now, and it's making it difficult to get ready for work. l've complained about this multiple times, and I know others have as well, but the issue has not been resolved. If this continues I will end my membership and find elsewhere
SK
Susan Klaber
Aug 24, 2025
1.0
Lately Planet Fitness changed their TV lineup. They deleted Fox News but kept CNN which is unfair. A very nice employee turned on Fox News for me on TV 11, but none of the audio works on the treadmills from 8 through the top number. Put Fox News back on TV number 3 along with HGTV and Animal planet. I used to enjoy coming here but now I am very upset. BTW I am a Black card member paying extra and getting less..
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Z
Aug 19, 2025
5.0
Cory went out of his way to help me today and is always a helpful and friendly employee at the gym!! I can not recommend this gym enough and will continue to go. It is always clean and the staff is always very kind!
What is the unique philosophy of Planet Fitness at Greenbriar Town Center?
Planet Fitness believes 'We’re All Strong On This Planet™' and provides a welcoming Judgement Free Zone® for everyone to build strength at their own pace with best-in-class equipment.
What are the operating hours for Planet Fitness at Greenbriar Town Center?
Planet Fitness is open Monday 5:00 AM to midnight, Tuesday through Thursday 24 hours, Friday 24 hours until 9:00 PM, and Saturday-Sunday 7:00 AM to 7:00 PM.
Where is Planet Fitness located in Fairfax, VA?
Planet Fitness is located at 13055-B Lee Jackson Memorial Hwy, Fairfax, VA 22033.
What types of services and perks does Planet Fitness offer?
Planet Fitness offers Classic Access, Mobile App, Classic Wifi, WC Perks, Guest Privileges, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Half Price Cooler Drinks, Premium Perks, and Virtual Fitness Training.
How can I get membership pricing details for Planet Fitness?
You can view membership pricing and join online at https://www.planetfitness.com/gym-memberships or download the Planet Fitness mobile app.
What is the contact phone number for Planet Fitness at Greenbriar Town Center?
The phone number is +1 571-800-0025 for inquiries or assistance.
Does Planet Fitness offer a mobile app for workouts?
Yes, Planet Fitness provides a mobile app available on both iOS and Android for hundreds of workout options and fitness tracking.
Which nearby fitness options are available if I visit Planet Fitness at Greenbriar Town Center?
You can also find Orangetheory Fitness nearby, providing boot camp and other active life classes if you want a variety of fitness experiences.
What nearby retail stores can I visit after my workout at Planet Fitness?
After your session, you can visit Bob's Discount Furniture and Mattress Store or Ross Dress for Less for furniture or clothing shopping, both conveniently located nearby.
Are there dining options close to Planet Fitness at Greenbriar Town Center?
Yes, Domino's Pizza is nearby for a quick and easy meal option after your workout.