LensCrafters

4.9
1690 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
11784 Lee Jackson Memorial Hwy, Fairfax, VA
22033-1999, United States

Hours

Reviews

4.9
1,690 reviews
5 stars
1,631
4 stars
18
3 stars
7
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Kiny and Giovanna, received high praise for their exceptional customer service, patience, and attentiveness.

Expertise

Customers appreciated the knowledgeable staff who provided thorough explanations and tailored recommendations for eyewear.

Efficiency

Many reviews highlighted the quick and painless process for selecting frames and getting lenses, contributing to a positive overall experience.

Product Quality

While most feedback was positive, there were some concerns about the quality of glasses, with one customer reporting issues with lens bubbles.

Friendly Atmosphere

The store environment was described as welcoming and friendly, with staff making customers feel valued and appreciated.
  • NG
    Naushad Ghanchi
    Nov 15, 2025
    5.0
    Mariam and Nabeel at LensCrafters were fantastic! They helped me pick out two great pairs of glasses, and they arrived in less than a week. Super easy to work with, very helpful, and made the whole process smooth. Highly recommend!
  • SB
    Sunny Besterman
    Nov 12, 2025
    5.0
    Great experience. Cathleen listened to my concerns and helped me make decisions for my specific needs.
  • CB
    Charles Baker
    Nov 4, 2025
    5.0
    I stopped in there to see if the could help me (U lost a nose pad while out of town working. They got me fixed up and back on my way and they even did it all on the house.
  • DB
    Demetri Bellas
    Nov 1, 2025
    5.0
    Dennise Chauffeur Is an exceptional employee and walk me through your great process of looking at frames and choosing the best one. I was fortunate enough to meet her again when I was picking up my frames and lenses and she did an amazing job making sure they fit well and took care of every detail. Please congratulate her on her nice demeanor and exceptional customer service skills. Please thank her for me.
  • HR
    Hernan Ruiz
    Sep 28, 2025
    5.0
    Cindy provided excellent service! She was professional, patient and helpful.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.