Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,705 reviews
5 stars
1,646
4 stars18
3 stars7
2 stars5
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and attentive, with specific mentions of employees like Kiny, Giovanna, and Mariam.
Product Knowledge
Staff demonstrated strong knowledge about products and insurance options, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with certain staff members, indicating inconsistency in service quality.
Quick Service
Customers appreciated the quick turnaround for glasses and repairs, often noting efficient service during their visits.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience.
- HDHarry Dowsett2 days ago5.0Marian recognized me when I walked in (even though the last time I was there was two years ago), warmly welcomed me, helped me pick glasses, and checked me out quickly. I will be back to see her specifically!
- NNNickDec 29, 20251.0Disappointed with my experience at LensCrafters. The staff I came across were unhelpful, rude and disrespectful when I asked questions. Instead of offering customer support, I was brushed off and ignored. For a business that's suppose to provide professional service, the attitude and lack of care were really disappointing. I wouldn't recommend coming here based on how customers are treated.
- LCLisa CassellDec 28, 20255.0Jennifer N. was extremely helpful especially with my insurance coverage, and the differences between in-network and out-of-network plan coverage. She helped my daughter find frames that she loves!
- APAdhika PuteraDec 16, 20255.0I dont remember the employee's name, I believe it was Kathleen or Kathy (she's an older lady and the nametag listed her as Team Lead). She was AMAZING, very attentive and helpful. Made my shopping experience so smooth and fun. Hope that I can be helped by her again the next time I come back to the store.
- SSSteelNationDec 13, 20255.0Had a great experience working with Jennifer and Cathleen towards purchasing glasses for my son. It took few couple tries and a phone call but they were so patient in hearing our concerns and then in helping us in ordering and purchasing the right glasses. I really recommend the team at the Fair Oaks mall lens crafters. From what I saw while there, the entire team took time and was patient in helping all their customers.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Fairfax offer?
LensCrafters in Fairfax offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the LensCrafters Fairfax store hours?
The Fairfax LensCrafters location is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online at LensCrafters Fairfax?
Yes, you can schedule your eye exam appointment online via LensCrafters' scheduling link specific to the Fairfax store.
What payment methods does LensCrafters Fairfax accept?
The store accepts various payment options including cash, check, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Is the LensCrafters Fairfax location wheelchair accessible?
Yes, the LensCrafters Fairfax location has a wheelchair-accessible entrance to accommodate all customers.
Can I pick up my eyeglasses in store at LensCrafters Fairfax?
Yes, LensCrafters Fairfax offers in-store pickup services for your convenience.
What nearby dining options are available near LensCrafters Fairfax?
Nearby dining options include Brio Italian Grille, The Cheesecake Factory, Corner Bakery Cafe, Breakers Korean Barbecue, mezeh Mediterranean Restaurant, and Starbucks. Customers can enjoy a meal or coffee before or after visiting LensCrafters.
Are there nearby services related to eye care near LensCrafters Fairfax?
Yes, Dr. Tewodros Gedamu, an optometrist and eye care clinic, is located nearby, providing additional eye care services in the area.
What nearby shopping and entertainment options can I visit around LensCrafters Fairfax?
Near LensCrafters in Fair Oaks Mall, you can visit stores like Build-A-Bear Workshop, The Comic Shop, Papyrus, and Claire's, as well as entertainment venues like Luv 2 Play Fairfax, an indoor playcenter and amusement park, making it convenient for a fun outing before or after your eye care appointments.