Giant Pharmacy

Reviews

• MN

  Missy Neff

  Oct 14, 2025
  1.0
  They never answer the phone when you call.
• KM

  Kimberly Maxwell

  Oct 3, 2025
  1.0
  Never in my life have I been treated so poorly by two of the staff members at this pharmacy. One of them was the pharmacist. I went to pick up my prescriptions and the woman behind the counter went to get them. Two of them had not been filled. I asked why it had not been done. The woman went to speak to the pharmacist and came back with a vague answer. I asked another question and she went back to the pharmacist to speak with her. The pharmacist was only sitting a few feet away and did not come and speak with me about the issue. Instead I heard her and the woman speaking. She said “I am absolutely not filling it” then I heard them use my name and the medication name. The other people in line at the pharmacy could hear them as well. HIPAA violation right there! The woman came back and stated the pharmacist needed to speak with my doctor. I called my doctor’s office and it was almost closing time for them but they put me on hold to get my doctor. Unfortunately she had left for the day but a nurse came to the phone. I explained what was happening. I heard the pharmacist say that she needed the nurse to call the pharmacy line. I gave her the number. She tried to call and could not get through so she called me back to make sure I gave her the right number. I asked the woman behind the counter the verify the number. She said nothing and shoved a business card at me. Another lady preparing other prescriptions looked up and said in a nasty tone, “ma’am, there is nothing wrong with our phones.” “We are receiving other calls” Then with a smirk, she looked away. I was so angry that I left. The next day I had my doctor send the prescription to CVS and they had no problem filling it. They were so quick and kind so I transferred all of my prescriptions to them. I hope that these Giant Pharmacy staff members do not treat all of their clients like this and take the time to be patient, kind, and not speak to them in a mean manner. I will never use this Giant Pharmacy or any other ever again. Working in the medical field I am aware of what is or isn’t a HIPAA violation and this incident was an example of just that and so much more.
• DC

  darrell carty

  Jul 30, 2025
  5.0
  👍🏿👍🏿👍🏿👍🏿👍🏿
• HV

  Helen Viera

  Feb 19, 2025
  5.0
  Luna had me laughing so hard today! Great vibes from such an amazing person. Had me dancing in line with them (and I dont dance). I have never been soo jolly when paying someone. I hope they get a raise.

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