Giant Pharmacy

Reviews

• MN

  Missy Neff

  Oct 14, 2025
  1.0
  They never answer the phone when you call.
• KM

  Kimberly Maxwell

  Oct 3, 2025
  1.0
  Never in my life have I been treated so poorly by two of the staff members at this pharmacy. One of them was the pharmacist. I went to pick up my prescriptions and the woman behind the counter went to get them. Two of them had not been filled. I asked why it had not been done. The woman went to speak to the pharmacist and came back with a vague answer. I asked another question and she went back to the pharmacist to speak with her. The pharmacist was only sitting a few feet away and did not come and speak with me about the issue. Instead I heard her and the woman speaking. She said “I am absolutely not filling it” then I heard them use my name and the medication name. The other people in line at the pharmacy could hear them as well. HIPAA violation right there! The woman came back and stated the pharmacist needed to speak with my doctor. I called my doctor’s office and it was almost closing time for them but they put me on hold to get my doctor. Unfortunately she had left for the day but a nurse came to the phone. I explained what was happening. I heard the pharmacist say that she needed the nurse to call the pharmacy line. I gave her the number. She tried to call and could not get through so she called me back to make sure I gave her the right number. I asked the woman behind the counter the verify the number. She said nothing and shoved a business card at me. Another lady preparing other prescriptions looked up and said in a nasty tone, “ma’am, there is nothing wrong with our phones.” “We are receiving other calls” Then with a smirk, she looked away. I was so angry that I left. The next day I had my doctor send the prescription to CVS and they had no problem filling it. They were so quick and kind so I transferred all of my prescriptions to them. I hope that these Giant Pharmacy staff members do not treat all of their clients like this and take the time to be patient, kind, and not speak to them in a mean manner. I will never use this Giant Pharmacy or any other ever again. Working in the medical field I am aware of what is or isn’t a HIPAA violation and this incident was an example of just that and so much more.
• DC

  darrell carty

  Jul 30, 2025
  5.0
  👍🏿👍🏿👍🏿👍🏿👍🏿
• MM

  Marvin Marin

  Jul 4, 2024
  5.0
  Best of Giant... Pharmacy... personal área the best...
• WW

  Weng

  Feb 12, 2024
  1.0
  My husband and i went to giant Pharmacy to get flu shot and covid test. The big tall ogor looking guy tried to help us. He was not happy to see us. At first i told him i want a covid test and i had asked him if my husband insurance will cover it. He look at the computer and said no but told him that his insurance was different now so he said to us ‘so why did you tell me ahead of time’ i did not have a chance because he walked away so fast. So after i gave him my husband insurance card he told us that the insurance he got will not pay for the covid test and it was already in the system since 2021. My husband and i looked at each other because he started working back to this same company in 2022. It’s for the same company so i know that the insurance card should have different information. So i have different insurance than my husband and so we told him we want a covid test, he paused for a minute and told us that there is a person on the line waiting to be serve. I was so upset and l looked at my husband and he told me to calm down . So the big ogor looking guy behind the counter proceeded to get two paper work that we need to fill out before we can get our covid shot but he was slamming the wooden board and the pen on the counter. We can tell that he was not happy helping us. So after we filled out the paper work we handed it back to him , we sat on wait for 10 minutes and he called us yo let us know that the covid shot is frozen and the cannot use at this time. He told us to wait and it will be a ling tine or cone back tomorrow. He middle eastern pharmacy lady just look at us . I was not happy. So my husband and i went to Walgreens and they were happy to help us. We got our shots there and the covid test. I can tell you that I will not go back to Giant ever again and Walgreens is our new Pharmacy now.

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