Kroger Pharmacy

Reviews

• MM

  Meagan

  2 days ago
  1.0
  If I could give it ZERO "0" stars I would. I was very disrespected by a Kroger Pharmacist that was supposed to help me get my medication that was refilled. She got very rude with me, had an attitude that escalated and turned her back on me and left me without my medication. I do not feel comfortable even getting my medication from this pharmacy anymore. I will be switching to another pharmacy before I even receive my medication.
• MV

  Morgan Vaughn

  May 7, 2023
  1.0
  Very rude staff. Thanks for saying you couldn’t give me an estimate for my dogs medication… I called christiansburg pharmacy and they gave me an estimate.. it is SO much cheaper at Christiansburg Pharmacy than when previously filled at Kroger. On top of that they are extremely friendly. Goodbye forever! :)
• HB

  Harry “H.B.” Bayne

  Nov 19, 2017
  1.0
  The store is good for your grocery needs.Now let's talk about the pharmacy. I was a pharmacy customer from 2011 till about August of this year.I have been a grocery shopper at Kroger:s Salem store since I was a young boy, going there with my mom and grandma.Krogers has always been a very good grocery store.But that's all it is.In my own opinion, it's not a pharmacy.As most of the other reviews say, it is very slow, they call you with a automated message telling you your prescription is ready for pickup, just as soon as me or wife picks It up. I don't need a message waiting for me when I get home, after I have done got my meds. My wife still shops there,and gets her meds. there. I left there after the pharmacy manger left. I found out that the male technician did not want to fill four of my scripts, from one of my doctors. I would have to take my four scripts to another pharmacy.So I figured I should move all of them.Also, keep in mind I used to drive for them,and they tell me that they can refuse service from anyone. I hope you all out there in"web land"have better service with them than I did.
• MV

  mike V.

  Oct 15, 2017
  3.0
  I'm attempting to call a presc in and have called 5 times w/o any answer. Also in past the phone is not answered at times forcing me to continue calling back. thank you #2. finally someone answered and when I asked if there was a problem w/ the phone system she answered no "we/ve just been super swamped and they're short staffed" and added "sorry about that". This is not good customer service-