Customer Service
Feedback on customer service was mixed; while many praised the friendly and professional staff, others reported rude behavior from front desk personnel.
Doctor's Care
Dr. Patel received high praise for his thoroughness, professionalism, and caring attitude towards patients.
Appointment Wait Times
Several customers expressed frustration with long wait times despite having scheduled appointments, indicating a need for better time management.
Staff Professionalism
While many staff members were noted for their professionalism, some reviews highlighted unprofessional behavior from certain front desk staff.
Communication
There were complaints about poor communication regarding appointment delays and insurance issues, suggesting a need for improvement in this area.