Brand Certified
LensCrafters
4.6(274 reviews)
Certified by LensCrafters • Feb 22, 2026
Business Details
1600 Crossways Blvd, Chesapeake, VA
23320, United States
Certified by LensCrafters • Feb 22, 2026
(757) 420-3032
Certified by LensCrafters • Feb 22, 2026
https://local.lenscrafters.com/va/chesapeake/1600-crossways-blvd.html
Certified by LensCrafters • Feb 22, 2026
About
Certified by LensCrafters • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Feb 22, 2026
Hours
Certified by LensCrafters • Feb 22, 2026
Reviews
4.6
274 reviews
5 stars
237
4 stars
9
3 stars2
2 stars
7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Arielle, Evelyn, and Tricia providing excellent service.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses and lenses, citing issues like scratches and incorrect prescriptions.
Store Experience
Overall, customers enjoyed the store atmosphere, cleanliness, and variety of frame options available.
Appointment Issues
Several reviews highlighted problems with the eye care provider next door, including scheduling conflicts and poor communication.
- JCJohn CordleFeb 10, 20265.0Always exactly what we need, every effort to maximize savings via insurance and coupons. Excellent service, friendly and professional.
- KCKenisha CustisJan 14, 20265.0I purchased a pair of Ray ban meta glasses in November and the speaker stoped working in January. Although I did not purchase the protection plan in the store, the associate in store helped me find the best possible solution to have the glasses replaced. I ended up filing a claim under the warranty(the entire claim process was 3 days) and the glasses were replaced at no charge to me. Ray Ban sent me the approval via email and I was able to take that right in store and have my replacement ordered. I’m very thankful for the helpful staff.
- KPka'juana parksDec 29, 20251.0Besides the fact I couldn’t use my insurance the experience in store was great and glasses pick up was smooth. I spent almost $400 haven’t had my glasses a whole month and lil scratches keep appearing on this one lens but i could’ve swore they are supposed to be scratch resistant! & my glasses look like the paint is getting dull already, i call last week and because i don’t have a protection plan it’ll be $110 for more lenses. no resolution or courtesy just more $. Ive never had this issue purchasing glasses especially spending that type of $!!
- PMPam MorrisonDec 20, 20255.0Great store and quick response to my frame/lens damage. Thank You!
- MMMatthewDec 9, 20255.0Arielle was very helpful. She helped pick out my glasses, explained all the options and insurance info, and didn't waste my time. Excellent job!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Chesapeake offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames.
Which designer eyewear brands are available at LensCrafters Chesapeake?
They offer many designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, and Tiffany & Co., among others.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans like EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Chesapeake?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0259&storeId=10851
What are the regular business hours of LensCrafters in Chesapeake?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters Chesapeake offer in-store pickup and what payment options do they accept?
Yes, they offer in-store pickup. Payment options include cash, check, AMEX, Discover, Mastercard, Visa, Android Pay, and Apple Pay.
Are there nearby places to grab a meal before or after visiting LensCrafters?
Yes, nearby dining options include The Simple Greek (Greek and fast food), Pop's Diner (American diner), Los Burritos (Mexican restaurant), Cracker Barrel Old Country Store, Chick-fil-A, and Taste Unlimited (delicatessen and sandwich shop).
What other retail stores are near LensCrafters Chesapeake?
Nearby retail stores include LifeWay Christian Store, Total Wine & More, Scrubs by Jeness, Grand Discount Furniture Store, Ashley HomeStore, and Grand Furniture.
Is there convenient mobile and medical support close to LensCrafters?
Yes, nearby are T-Mobile for mobile phone needs, and medical providers like Kathleen M. Curtis, M.D., Sentara Endocrinology Specialists, Sentara Family Medicine Physicians, and Toby E. Nelson, M.D.
Does LensCrafters have wheelchair accessible entrances and what is their location detail?
LensCrafters has wheelchair accessible entrances. It is located at 1600 Crossways Blvd, Suite C, Crossways Shopping Center, Chesapeake, VA 23320, USA.
Brand Certified Facts from LensCrafters
LensCrafters partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: