Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
271 reviews
5 stars
234
4 stars
8
3 stars2
2 stars
7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individual associates like Arielle, Evelyn, and Tricia.
Product Quality
Some customers expressed dissatisfaction with the quality of glasses and lenses, mentioning issues like scratches and incorrect prescriptions.
Appointment Issues
Several reviews noted problems with scheduling and communication regarding appointments, particularly with the eye care provider next door.
Store Experience
Customers appreciated the variety of frames available and the clean, welcoming atmosphere of the store.
Pricing Concerns
There were mixed reviews about pricing, with some customers finding it reasonable while others felt it was too high for the quality received.
- KPka'juana parksDec 29, 20251.0Besides the fact I couldn’t use my insurance the experience in store was great and glasses pick up was smooth. I spent almost $400 haven’t had my glasses a whole month and lil scratches keep appearing on this one lens but i could’ve swore they are supposed to be scratch resistant! & my glasses look like the paint is getting dull already, i call last week and because i don’t have a protection plan it’ll be $110 for more lenses. no resolution or courtesy just more $. Ive never had this issue purchasing glasses especially spending that type of $!!
- PMPam MorrisonDec 20, 20255.0Great store and quick response to my frame/lens damage. Thank You!
- MMMonicaDec 10, 20255.0Customer service is excellent.
- MMMatthewDec 9, 20255.0Arielle was very helpful. She helped pick out my glasses, explained all the options and insurance info, and didn't waste my time. Excellent job!
- JBJohn BentonOct 24, 20255.0One of the best customer experience services ever on getting glasses. Arielle was fantastic in helping me to select the right pair of glasses that fit my face and the style that I was looking for. She also broke down the pricing to make it more understandable for me and laid out all the options I could get on my glasses how I wanted them at a great price. I highly recommend going to this location and asking for her if you need an experienced and understanding person shopping for your next pair of glasses
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Chesapeake offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames.
Which designer eyewear brands are available at LensCrafters Chesapeake?
They offer many designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Coach, and Tiffany & Co., among others.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans like EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Chesapeake?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0259&storeId=10851
What are the regular business hours of LensCrafters in Chesapeake?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does LensCrafters Chesapeake offer in-store pickup and what payment options do they accept?
Yes, they offer in-store pickup. Payment options include cash, check, AMEX, Discover, Mastercard, Visa, Android Pay, and Apple Pay.
Are there nearby places to grab a meal before or after visiting LensCrafters?
Yes, nearby dining options include The Simple Greek (Greek and fast food), Pop's Diner (American diner), Los Burritos (Mexican restaurant), Cracker Barrel Old Country Store, Chick-fil-A, and Taste Unlimited (delicatessen and sandwich shop).
What other retail stores are near LensCrafters Chesapeake?
Nearby retail stores include LifeWay Christian Store, Total Wine & More, Scrubs by Jeness, Grand Discount Furniture Store, Ashley HomeStore, and Grand Furniture.
Is there convenient mobile and medical support close to LensCrafters?
Yes, nearby are T-Mobile for mobile phone needs, and medical providers like Kathleen M. Curtis, M.D., Sentara Endocrinology Specialists, Sentara Family Medicine Physicians, and Toby E. Nelson, M.D.
Does LensCrafters have wheelchair accessible entrances and what is their location detail?
LensCrafters has wheelchair accessible entrances. It is located at 1600 Crossways Blvd, Suite C, Crossways Shopping Center, Chesapeake, VA 23320, USA.