LensCrafters

4.9
615 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1951 Swanson Drive, Charlottesville, VA
22901, United States

Hours

Reviews

4.9
615 reviews
5 stars
587
4 stars
12
3 stars
2
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Milli, for their exceptional, friendly, and knowledgeable service.

Frame Selection

The store offers a wide variety of frames, with many customers appreciating the selection and the assistance in finding the right fit.

Repair Services

Many reviews highlighted the quick and free repair services provided by the staff, enhancing customer satisfaction.

Professionalism

Staff members were noted for their professionalism and ability to explain options clearly, making the purchasing process easier for customers.

Overall Experience

Overall, customers reported a positive experience, often mentioning their intention to return due to the high level of service and care received.
  • DD
    dedeman1
    Oct 24, 2025
    5.0
    The sales representatives, Sean and Milli, were very helpful, personable, and gave me lots of time to look at frames, and gave me their opinion when I asked. I haven't bought glasses in over 20 years and not every frame looks good on my face. I appreciated their input, and they made the process easy.
  • MM
    MafiaDon (MafiaDon)
    Oct 23, 2025
    5.0
    Milli was very helpful when I needed to get new frames. Both in helping me with styling and with choosing the right lens options!
  • JY
    Jen Yang
    Oct 20, 2025
    5.0
    Amazing and friendly service. Heather replaced my glasses pads super fast and efficient, even free of charge.
  • PC
    Paula Clark
    Oct 16, 2025
    5.0
    Millie made the experience easy - would recommend this store- very professional and explained all the options clearly and made my choices easy.
  • KE
    Kathy Eggleston
    Oct 11, 2025
    5.0
    The staff at the Charlottesville location were exceptional, very knowledgeable and friendly! We had no idea what kind of glasses we wanted but Judi knew the inventory so well it made our decision easy. Thank you for the outstanding service you provided!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.