Harris Teeter Pharmacy

Reviews

• RB

  Ryan Balber

  Nov 7, 2025
  1.0
  Literally the worst pharmacy experience. I've been trying to pick up my prescription for 2 weeks, visited the store 6 times and still don't have my medication. Each time was a different reason, they said I didn't have prior authorization, but after speaking with my health insurance, they told me I did and that Harris Teeter hadn't even run my prescription in over 2 months. Just giving me bad explanation after bad explanation and excuses. The app said my medicine was ready two different times and both times multiple clueless employees tell me its been denied by my insurance company or they don't have it. I'm so done there, I'm never buying anything from the entire store again. Ridiculous how confidently and condescendingly WRONG their employees are. After challenging them, they move to a different computer and miraculously they get a different answer.
• MD

  Mary Jo Doig

  Aug 28, 2025
  4.0
  Things have significantly improved with pharmacy service and helpful attitudes behind the counter. Many thanks, pharmacy members. These days you are very appreciated.
• SD

  Stacey Dudley

  Nov 26, 2024
  1.0
  The Harris Teeter at Forest Lakes is sooooooo much better. This one is slow and rude. It's definitely gone downhill.
• CP

  Carrie Anne Pinson

  Jan 14, 2024
  5.0
  We were racing from a basketball game and got there 1 minute after closing, thank you for going the extra mile and serving us.
• JK

  Jan Kline

  Nov 13, 2023
  1.0
  I am not normally one to write a negative review. But this pharmacy has been the absolute worst. Every single interaction I have with them ends in frustration. If it doesn't take them at least 3 tries to get my prescription right, it's a miracle. They're too understaffed to answer phone calls for refills. Okay, so I go online and do it there. I get a response that it'll be ready the next day, and they tell me when I get there that it never went through. How are people supposed to get refills? Come in-person and then come back the next day when they finally decide to fill it? They can't figure out how to enter insurance, so then you have to pay full price or call the insurance company to be told that the information is on your card and the pharmacy should be able to figure it out. In one day, I visited them 5 separate times, allowing 6 hours to have an antibiotic filled-every time it would "be ready in 30 minutes" but every time it was not. Do not use this pharmacy. If it was a one-time issue, I would be fine. But this has happened every single time, different days of the week, different timelines on the refills, different types of medications.

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