At Ballad Health Medical Associates Family Medicine, our board-certified family medicine doctors and providers are committed to delivering high-quality care close to home in Bristol, VA. We offer personalized family medicine and primary care services, including care for acute and chronic illnesses, preventive care, diabetes care, annual physicals, wellness screenings and more. We also offer 24/7 online access to your care via MyChart. Book your appointment online or by calling (276) 466-0584 today. Ballad Health Medical Associates Family Medicine is a department of Russell County Hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.